Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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SEPTEMBER 2019
Harry and Riley the Boston Terrier
Sydney to New York, United States
Harry and Riley are happily snoozing after their big trip from Sydney to New York. You guys were so amazing and I could not have been happier with the way you looked after my dogs and let me know what was happening every step of the way. Thank you so much.
SEPTEMBER 2019
Moet the Shar Pei x English Staffy
Melbourne to London, United Kingdom
Hi Thanks for all your support. It’s a fabulous service you provide and we’re very appreciative of the amazing support your team provided along the way. Here’s a pic - he took the whole trip completely in his stride! Kind regards
Lisa and Paul
SEPTEMBER 2019
Bady the Hovawart
Melbourne to Auckland, New Zealand
Hi Melanie, Thank you and your team so much for helping me to get over here to Aotearoa. Your team was great on Monday and Tuesday and everything went well. Also the MPI over here was lively guy, Bady didn't have any issues with him at all (and that means a lot). Here is one photo of Bady having relax now, after the journey. Thank you again and I wish you many happy clients. Martin
SEPTEMBER 2019
Han Solo the Domestic Medium Hair
Sydney to Christchurch, New Zealand
I was very happy with the service Jetpets provided for our cat Han Solo to travel from Sydney to New Zealand.
Justin was more than happy to answer my thousands of questions which made for stressless travel.
I was sent a photo of him having a snuggle with one of the staff before departing from Sydney which was a cute gesture.
The collection process was super easy and Han Solo cage had been cleaned and refreshed before we collected him.
Han Solo is now living his best life in New Zealand with us.
SEPTEMBER 2019
Forrest the Chihuahua
Melbourne to Los Angeles, United States
Hi Melanie, Thanks so much for helping me move Forrest back to the US! When we dropped Forrest off that morning the pet handler was the nicest man ever! He was so friendly, understanding and patient with us. This was such an easy process with you guys. Here is a pic of Forrest at the Santa monica pier just an hour or so after I picked him up from the LAX airport!