Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

• Write a Review on Google
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Jetpets Happy Travellers

JANUARY 2025

Taika the DOG

Melbourne to Auckland, New Zealand

Every staff member I spoke to was extremely helpful.  Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!

JANUARY 2025

Mocha the CAT

Auckland to Brisbane, Australia

Just wanted to send you a heartfelt thank you for looking after Mocha’s export process from Auckland to Brisbane.  The team at Jetpets have done an amazing job, we also loved the text message updates.

DECEMBER 2024

Ash & Jji the CAT

Auckland to Coolangatta , Australia

We appreciate all the communication and care that was put into bringing them over; knowing that they were being looked after and taken care of when we couldn’t be there with them gave us such peace of mind. Hopefully no more big adventures for them in the future but if there were there’s no doubt we would go with you guys again!

DECEMBER 2024

Tui the DOG

Auckland to Amsterdam, Netherlands

Thank you for all the kindness, professionalism and helping me with Tuis big adventure.

DECEMBER 2024

Bowie the DOG

Wellington to Houston , USA

Thank you to the Jetpets team for helping me get Bowie over to the USA. Everything was fantastic, you made the preparation process on the front-end super easy and stress-free, and I really appreciated the frequent check-ins and updates while he was travelling.