Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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FEBRUARY 2025

Athena the CAT

Auckland to London, UK
Thank you for all the help and guidance during the transition for Athena across the pond to London!  She has settled in nicely to our new accommodation and this is greatly due to all the effort from the amazing team at Jetpets

FEBRUARY 2025

Wynta the DOG

Auckland to Brisbane, Australia
I want to express our heartfelt gratitude for the exceptional care and attention you provided during Wynta’s transfer to Brisbane. Your team's dedication to making sure Winter arrived safely and comfortably truly made a difference for us.

JANUARY 2025

Taika the DOG

Melbourne to Auckland, New Zealand
Every staff member I spoke to was extremely helpful.  Jetpets made a potentially stressful situation much easier to manage and we have arrived in NZ with a happy dog!

JANUARY 2025

Mocha the CAT

Auckland to Brisbane, Australia
Just wanted to send you a heartfelt thank you for looking after Mocha’s export process from Auckland to Brisbane.  The team at Jetpets have done an amazing job, we also loved the text message updates.

DECEMBER 2024

Ash & Jji the CAT

Auckland to Coolangatta , Australia
We appreciate all the communication and care that was put into bringing them over; knowing that they were being looked after and taken care of when we couldn’t be there with them gave us such peace of mind. Hopefully no more big adventures for them in the future but if there were there’s no doubt we would go with you guys again!