Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

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Jetpets Happy Travellers

JANUARY 2024

Bella the Labrador Retriever

Auckland to Sydney, Australia

Jetpets were amazing - we got regular updates through phone calls and text message on her progress.   Jetpets understands that our pets aren't just our dogs or cats, they understand that they are our family and treat them as such. Very happy with the service on both ends.

DECEMBER 2023

Charlie & Jeffrey the domestic shorthair

Masterton to Oamaru , New Zealand

A huge thank you to you and your fabulous team – both on North and South Island – for taking such great care of Charlie and Jeffery.

DECEMBER 2023

Charlie & Tristine the Domestic Shorthair

Auckland to Melbourne, Australia

Relocated my 2 cats from NZ to Melbourne and the entire process with Jetpets was effortless! The friendly team ensure your babies are safe and comfortable from the time you leave them at drop off until pick up. Thank you!

DECEMBER 2023

Murphy the Fox Terrier

Perth to Auckland, New Zealand

Thanks to everyone for the amazingly smooth and stress free relocation of Murphy!  Thanks for your loving attention to Murphy. I’ll be sure to recommend Jetpets!

DECEMBER 2023

Ruby the Cattle Dog

Tauranga to Perth, Australia

Thanks so much for your awesome help during Rubys move, worth every cent! We are so happy to be reunited with our fur baby. Your communication was amazing and we loved having updates.