Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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SEPTEMBER 2023

Yuki the Japanese Spitz

Sydney to Christchurch, New Zealand
Jetpets were great to work with to get my dog Yuki from Aus to NZ! They answered all my countless questions while being so kind and reassuring.

SEPTEMBER 2023

Yetti the Domestic Short Hair

Auckland to London, United Kingdom
Jetpets made the process for my cats to fly from NZ to the UK so straightforward and seamless. Excellent service!

SEPTEMBER 2023

Kira the Domestic Short Hair

Auckland to Vancouver, Canada
Contacted Jet Pets and right from the first contact was so impressed. Amazing communication every step of the way!!  What an experience for both her and I…it made my transition back home so smoothly and with no worry. HIGHLY HIGHLY recommend.

AUGUST 2023

Biddy the Maltese / Shih Tzu X

Auckland to Brisbane, Australia
This the second time over the years that I have used Jetpets for our pooches and they are the best. So responsive and timely with all my questions and concerns. The whole thing was seamless and our Iddy Biddy was very well cared for!!!

JULY 2023

Kobe the Labrodor

Auckland to Melbourne, Australia
5/5 for Jetpets! The team are excellent in assisting you all the way through, from preparing the documents through to vet checks, and checking in.  Their expertise will give you assurance that your pet will get to its destination safe and sound. Thank you Jetpets.