Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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OCTOBER 2023

Gus the Scottish Fold

Sydney to Auckland, New Zealand
Gus has been great and I’m pleasantly surprised at how calm he’s been since I picked him up, I feel like your team must’ve taken great care of him.

SEPTEMBER 2023

Yuki the Japanese Spitz

Sydney to Christchurch, New Zealand
Jetpets were great to work with to get my dog Yuki from Aus to NZ! They answered all my countless questions while being so kind and reassuring.

SEPTEMBER 2023

Yetti the Domestic Short Hair

Auckland to London, United Kingdom
Jetpets made the process for my cats to fly from NZ to the UK so straightforward and seamless. Excellent service!

SEPTEMBER 2023

Kira the Domestic Short Hair

Auckland to Vancouver, Canada
Contacted Jet Pets and right from the first contact was so impressed. Amazing communication every step of the way!!  What an experience for both her and I…it made my transition back home so smoothly and with no worry. HIGHLY HIGHLY recommend.

AUGUST 2023

Biddy the Maltese / Shih Tzu X

Auckland to Brisbane, Australia
This the second time over the years that I have used Jetpets for our pooches and they are the best. So responsive and timely with all my questions and concerns. The whole thing was seamless and our Iddy Biddy was very well cared for!!!