Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
- Write a Review on Google
- Write a Review on Product Review
- Share on Jetpets Facebook or Instagram
Jetpets Happy Travellers
Search - Jetpets Happy Travellers
JULY 2009
CHARLIE the WESTIES
Dear Emily, Sorry I didn't send this email earlier, we've been super busy for the last 2 weeks! Just wanted to say a HUGE thank you!!!
It was a real pleasure dealing with you, and with Jet Pets. You dealt with our pet transport needs quickly and efficiently and always with a friendly manner. You communicated with us regularly so even though we were on the other side of the world we felt we knew exactly was was going on at all times. This really helped to ease the stress of flying our pet across the globe!
We are so pleased to have Charlie back and was a relief to see he was completely unaffected by the 21 hour flight!
Thanks again and we look forward to dealing with you again on our future travel to Australia. Regards, Clara
JULY 2009
BILLIE the CAT
Hi Melanie,
Thank you so much for everything. As you know, we have used Jetpets twice now and have been nothing but impressed with the services you provide. We will be recommending you to anyone who needs their pet relocated. Billie is such a precious and treasured member of our family and we really feel that her welfare was paramount in the service you provided. I cannot thank you and the team at Jetpets enough for all of your help with our relocations and wish you all the very best!
With our sincerest thanks, Chris & Glenn
JULY 2009
SNOOP the DOG
Hello Danny and Spotswood team
Just to let you know that Snoop arrived safely. She has managed to settle in quickly, like she has never been away! The kids were really happy and excited to see her when they got home from school, it was a lovely surprise for them. Thank you for arranging the delivery before they got home it was greatly appreciated.
Thank you also for all your help in getting Snoop over to Australia (it was a long long journey) and for looking after her so well while she was in quarantine. She looks really well.
We appreciate all your efforts and hard work and for making the whole process stress free and easy for us.
Thank you all once again Andrew and April
JULY 2009
MAGIC the GOLDEN RETREIVER
Hi
Magic did arrive safely. Her flight was delayed due to the bad weather in Adelaide but she seemed to have travelled well. We took her to our vet for a check up and apart from being a bit skinny and in full season she is fine! It will take her a bit of time to adjust and to realise this is her final stop and won't be sent on anywhere else.
We would also like to thank you and the team at Jet Pets for getting Magic here safely, it is a dream come true for us! We have sent puppies overseas with Jet Pets before and they have always arrived in wonderful condition. Hopefully next year we will be in touch to send a bundle of Golden joy to Hawaii 🙂
Thanks again!
Paula, Sheila & Magic
JUNE 2009
TIMO the POINTER
Hi Laura
Sorry we took a while to update you - we've been really busy since arriving in S'pore, spending most of our time helping our two dogs to get along.
Timo arrived on Thursday arvo relatively unfazed, and seems to be settling in well despite the heat. I wonder if he misses Sydney and his friends at the park though!
Thanks again for all the help you and the Jetpets team have given us - we're really happy and relieved to have Timo with us once again 🙂
Regards
Yuen Ling, Kelvin & Timo