Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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DECEMBER 2008

ELIZA the DOG

HONG KONG to MELBOURNE, AUSTRALIA

Hi Danny,

You guys have been amazing to me with getting Eliza over to HK and back - I couldn't be happier with the help and assistance and care you've given to me.

Once we are settled in, you'll get another photo of her. She's also very grateful to everyone but me on getting her back over to Melbourne safely.

NOVEMBER 2008

DANNY the BEAGLE

MELBOURNE to KUALA LUMPUR, MALAYSIA


Dearest Kylie,
Danny arrived happily, high spirit and most importantly safely last night.
From the bottom of my heart I would like to thank you and tell you how grateful I am for all that you've done to make this possible.
I know my process is a little tedious with my freight fare and all. I must commend you for your efficiency, dedication, promptness and sincerity.
Jet Pet is lucky to have such excellent employee like you. I will definitely use your services again in the future. As a flight attendant myself I will definitely sing praises how reliable JetPet is to my fellow passengers and colleagues.
-love always- leonard

NOVEMBER 2008

PIP & WISH the DOMESTIC CATS

MELBOURNE to LONDON, UK

Laura

I am delighted to confirm that Wish and Pip have arrived safely in London and are busy settling into their new home.

On behalf of both my husband and myself I wanted to thank you and your (Australian/UK team) for your professional and easy approach.

We have been very pleased with the service you have provided.

Best regards

Alice

NOVEMBER 2008

BINDII the CAVOODLE

MELBOURNE to SINGAPORE,

Hi Laura,

Sorry this has taken so long but thought I would let you know how well Bindii went during the move from Brisbane to Singapore.

We would like to thank you so very much and all other staff involved in this move. You made every thing so easy and as relaxed as it could have been.

Bindii went well via trip and was so excited to see us after long trip(her first). Even the import staff at this end were so very helpful, having to go to the plane themselves to get Bindii off and bring her to customs due to some sort of problem at the plane.

She has now settled into her new life in Singapore and goes walking every day to explore........so many different smells.

I would recommend Jetpets for any sort of animal travel. You are all so caring helpful and friendly. I cannot praise you all enough.

Thank you Laura,

Regards

Ann

NOVEMBER 2008

SAFFY the WEIMERANER

ADELAIDE to MALLORCA, SPAIN
Dear Laura,

I just wanted to thank you very much for all your work in bringing Saffy to Mallorca. She arrived very well and must have been washed along the way, she looked just the way I had left her in Perth !

Thanks so much again, with all best wishes for Christmas,

Susan