Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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DECEMBER 2019

Henry the Corgi

Melbourne to Toronto, Canada
Hi Kaye. I just want to say, “Thank you, so much”, for assisting us in relocating our Henry to Toronto Canada. He has settled in nicely, within our apartment. He likes snow, but not ice! Lol.. Here’s a couple of pics and a video, ( I hope comes out ok); I’ve attached to this email, of Henry walking in the snow. Pls let team ‘Henry’ know, how happy we all are with both Jetpets and their Canadian counterparts. Kind regards, Sofie

DECEMBER 2019

Hercules the British Bulldog

Brisbane to Singapore, Singapore
Hi Kate;   Thank you and everyone at Jetpets for your professionalism and handling of Hercules’s travel to Singapore.    He arrived safely and was still very active despite his long journey.    You guys have brought transportation of pets to another level and made the entire process so “ hassle free”    Once again, Thank you all and would highly recommend your services to anyone that are planning on transporting their pets.    Regards   Kenneth

DECEMBER 2019

Brooklyn & Tia the Domestic Medium Hair

Perth to Singapore, Singapore
Hi Simone,   Thank you for your help with arranging Tia and Brooklyn's travel. Attached are some photos of Tia all comfortable and settled at home.   Once again thank you for everything!   Warmest regards, Malvina

DECEMBER 2019

Poppy the DOG

Sydney to London, United Kingdom
Hi Paige Thanks so much for checking in. Poppy is doing well and settling in to life in the UK! I have attached a photo for you to see just how well. Thanks too for taking such good care of her, I expected her to be rattled and not quite herself but obviously you did everything you could so this was not the case. Kind regards Clare

DECEMBER 2019

Bentley the Cavoodle

Brisbane to Vancouver, Canada
Hi Emily, It's been a week now that Bentley has been with us in Canada and after a couple of days of jetlag, he is happy exploring his new environment. Here are some photos of him in his new home. Kind regards, Rowena