Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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Jetpets Happy Travellers
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AUGUST 2021
Loki the Japanese Spitz
Auckland to Perth, Australia
Hi Sommer! Thank you for all your help with organising Loki’s move to Perth. Everything went smoothly and he’s slowly staring to settle in. Claudia.
AUGUST 2021
Frankie the Doberman
Auckland to Los Angeles, United States
Hi Sommer, I have collected Frankie and she is all good! They said she didn’t bark at all and was really happy which is so great. She was super chilled in her crate when I got her. Just went for a quick walk around the airport dog park - Freedom Park is a good spot to recommend other clients if they are traveling to LAX! Thanks again, we really appreciate your help to get here home safely! Kind regards, Gabrielle 
JULY 2021
Oscar the Chihuahua
Wellington to Sydney, Australia
Hi Sommer, Thank you for all your help. Oscar is fast asleep and relaxing at home with me after a few happy tears. Kind regards, Alex 
JULY 2021
Sketch the Border Collie
Auckland to Adelaide, Australia
Just to let you know that Sketch arrived safe and sound in Adelaide, and is one very happy puppy to be back on ‘her’ beach! Thank you both for all your help. She arrived in very good spirits, not too affected by things at all. I wonder if she remembers that at the end of the plane trip, the beach is waiting for her? Wishing you both all the best. She is very happy with her new view!
DECEMBER 2020
Jameson and Cara the Schnauzers
Auckland to Madrid, Spain
I really can't even begin to find the words to thank you enough for everything you did to get two very happy and healthy dogs delivered to us in Spain. Every one we dealt with along the way were amazing and it made the whole experience so much less upsetting for us than it could have been.