Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2022

Tonto the Cattle Dog

Auckland to Perth, Australia
Hi Steph and Vicki, hope you had a nice weekend Thought I'd say thanks again for organising tonto’s journey and Tonto is happy as, safe and sound!!!!! Pics for you to see - take care, Sarah

DECEMBER 2021

Spot the Jack Russel Terrier

Auckland to Sydney, Australia
Thank you so much again! He was good, he was crying when he seen me once I collected him, well I think we both cried lol he was perfectly fine after the flight. Honestly, can’t thank you guys enough, you and your team. I heard Spot won some hearts at Jetpets haha we didn’t quite make it to Perth but we have finally made it to Australian soil and I’m over the moon with that, one giant step closer to our final destination.

NOVEMBER 2021

Chips the Dalmatian

Wellington to Townsville, Australia
Great pleasure to have him here and appreciate your ability to get his travel right. Your team all the way through has gone above and beyond keeping me in the loop. Great effort Stephanie. Cheers

NOVEMBER 2021

Lucy the Greyhound

Auckland to Paris, France
Kia ora Sommer Thank you for arranging the transit of the puppers. They’re all safely here and the team were great along the way, with the GoldenWays folks helping us out with knowing what to do for next steps. Photos below of some very jet lagged fur babies happy to just be anywhere near their parents!

OCTOBER 2021

Wensleydale the Airedale Terrier

Auckland to Sydney, Australia
Thanks for checking in Sommer. We are in love! She is amazing, really clever! Everyone at Jetpets were fabulous, we went to pick her up and she was playing with her little mates who had come on the same plane…