Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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Jetpets Happy Travellers
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OCTOBER 2019
Patch and Waffle the Domestic Short Hair
Brisbane to Berlin, Germany
Hi Justin, Thank you so much for all the care and attention JetPets showed to Patch and Waffle on their journey. We were so relieved to pick them up safe in Berlin. The updates during their travels was great, and are so grateful that they got here just fine. Thanks again for everything. Best wishes, Rachel
OCTOBER 2019
Sandro the German Shepherd
Milano-malpensa to Melbourne , Australia
Hi Melanie Sandro got released from the Australian quarantine Sunday, and he was VERY VERY happy to hear my voice when I greeted him in Sydney airport Cargo. So happy that I almost got nervous about the crate falling off the trolley! He looked happy, healthy and sound so he must be getting used to the Australian quarantine process! I don’t think there are many dogs that have done that THREE times 😉 Got the international travel crate as well. So I’m ready for ‘next time’ (Hungary 2020 | Finland 2021 ) 😉 Stefano, Melanie and Chris - THANK YOU for all your help. You have all been awesome and tolerated my stress of travelling across the globe with a dog . Until next time - take care! Sanne
OCTOBER 2019
Poppy the Golden Retriever
Perth to Melbourne, Australia
Thank you Jetpets for transporting our new addition from Perth to Melbourne! Communication was excellent and it was so easy to book her flight including pick up from our breeders home. Poppy is the perfect addition to our family.
OCTOBER 2019
Vanya the English Staffordshire Terrier
Johannesburg to Perth, Australia
Dear Chris, Thank you for your kindness, professionalism and compassion during the process of getting Vanya from Centurion, South Africa to Perth, Johannesburg. You can imagine how happy we were to see each other again! I attached 3 photos of Vanya, taken on Monday 14 October 2019, minutes after she arrived at our new home. I’m sure you could see how excited she is! Please pass my appreciation and gratitude to every person who handled Vanya on her journey. It was much less stressful for me, because I knew she was being taken care of by people who care. Kind regards
Thea
OCTOBER 2019
Indigo the Abyssinian
Brisbane to Houston, United States
Dear Justin and Danielle, Many thanks for organising the very safe delivery of our girl. She is settling in even better than we thought she would, please see photo. Best regards, Frances (and Indigo)