Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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Jetpets Happy Travellers
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JUNE 2019
Bella the Domestic Short Hair
Melbourne to Kuala Lumpur, Malaysia
Hey Justin, Great to hear from you. Bella arrived home from quarantine today and we're so happy to have her with us. I just want to thank yourself, Dr Jade, Rose and Mayz for all your hard work and caring for our Bella. With the numerous calls and texts from myself, I always received prompt responses and reassurance - this meant so much to me. Particularly the video call with Bella 🙂 I visited Bella in quarantine every day and was pleasantly surprised at what a peaceful place it was. I am also appreciative at the access to Bella I was given and the wonderful people who care for the animals. Please find attached a photo of Bella taken a little earlier today. Thank you again Justin and I will be in touch when we're planning on returning to Australia. Best regards, Madeleine
JUNE 2019
Frankie, Jasper, Nugget & Patch the Domestic Short Hair
Melbourne to Christchurch, New Zealand
Hi Lochlan, Dogs and cats settled really well last night, so all good this end. Thanks for getting them here for us to enjoy! All the best Andrew
JUNE 2019
Kaya the English Pointer x Great Dane
Brisbane to Paris-charles De Gaulle, France
Hi Rachael! That’s it, we are in France! The trip went really well! Lucky miss Kaya arrived more rested than we did. She was happy to see us of course, but still agreed to return to her crate, so it must have been a good experience. She is now really enjoying her French lifestyle, plenty of walks in the countryside and beaches, fresh food, and she loves going to the shop every morning to get her fresh baguette! I’ve enclosed a couple of photos of Kaya at her new home in Roscanvel. Thank you and all the Jetpets team and partners for taking such good care of her during this long journey. Kind regards Nathalie
JUNE 2019
Henry the Groodle
Brisbane to Singapore
Hi Rachael He’s settling in well thank you! He’s a gorgeous boy. Thank you very much for all of your help with his relocation. It really made the whole process so much easier. Here is a pic of Henry settling into his new home! All the best Angela
JUNE 2019
Mac the German Spitz Small (Klein)
Sydney to Dubai, United Arab Emirates
Hi Kaye, We’ve been so happy about your services so 5 stars was a MUST! In attachment a picture when we dropped Mac in JetPets Sydney to Dr. Kathy and then a picture after we got Mac in Dubai! Thanks so much again! Agnes, Max and Mac