Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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APRIL 2019
Bob the DOG
Canberra to Toronto, Canada
Thank you so much for the regular updates on Bob while he was travelling. He's settling into his new home now in Canada and catching up on some sleep and treats! We appreciate so much your service and caring in what was very stressful for us...it made it much easier to know that you would be tracking him, and updating us often along the way. Thank you again. We will certainly be recommending Jetpets to others in the future. Yours in Yoga,
Heather.
APRIL 2019
Maisy the DOG
Australia to Manchester, United Kingdom
Hi Rachael, I will complete the survey/do a review shortly but I just wanted to give a massive thanks to you and all at Jetpets for all of your help, time and care in getting Maisy over to the UK. It is undeniably an anxious time, but my mind was really put at ease by the prompt responses, personal touches and obvious care for pets by all involved in the process. Would definitely use Jetpets again! Thanks!! Matt
APRIL 2019
Loki the CAT
Sydney to Brisbane, Australia
Hi Emily, Thank you for your email, arrived safe and sound! He had a lot to say once he got home but has settled in with no issues. I can’t thank yourself and your colleges enough for making this whole process as painless and stress free as possible. Thanks again, Louise, Kyle & ‘Loki’ Mcintosh
APRIL 2019
Holly and Navy the DOG
Australia to United Kingdom
Hi Kaye, Thank you for your kind and efficient transportation of Holly and Navy to the UK. Both in good health - Navy is exhausted and Holly just as active as usual- she forgets she’s 12. We are really happy with the ease and flexibility of their crates - just need a larger house for Navys.... Thank you all again. Kind regards,
Catherine and Christopher Griffiths
MARCH 2019
Tito the CAT
Perth to Christchurch, New Zealand
Hi Biljana, Tito is settling into his new home really well, thank you so much for all of the updates provided along the way. Thanks again so much for everyone’s assistance during this process. As I wasn’t able to travel with tito my heart was broken but it was great to have photo updates. Made himself at home day one.