Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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FEBRUARY 2019

Makai and Molly the DOG

Australia to Kuala Lumpur, Malaysia
Hi Justin, Thanks very much for your email, it was lovely to see Makai and Molly safe and sound in KL. They travelled really well and have settled into their new home.

JANUARY 2019

Marmalade the CAT

Australia to Dublin, Ireland
Hi Rachael Apologies for my delayed response but we have been busy settling into life in Ireland. Marmalade seemed none the worse from his long journey when we collected him in Dublin. As the photo shows he quickly adapted to life in Ireland. Thank you for taking such good care of him on his trip. We are delighted to have him here with us. Kind regards Niamh & Trent

DECEMBER 2018

Sadie the DOG

Australia to Wellington, New Zealand
Hi Melanie and Rachael, Thanks for everything; Sadie had settled in really well and had her first trip to the beach today (pic attached). Kind regards Anna and Ty

NOVEMBER 2018

Ralph and Molly the DOG

Australia to Auckland, New Zealand
Hi Michelle, Thank you for your help along the way you made the experience an easy less stressful one. Ralph and holly have settled right into Auckland and have been exploring all the parks and beaches today. They got off the plane very relaxed and excited to see us. Jet pets really looked after them and kept me informed along the way. Thank you so much! Shannan,

OCTOBER 2018

Missy the CAT

Australia to Dunedin, New Zealand
A big thankyou to all at Jetpets. After 3 flights and 4 days later she arrived In NZ from Australia safe and sound and none the worse for wear! Very impressed with all the updates along the way and the caring and helpful attitude from all involved.