Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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OCTOBER 2018

Missy the CAT

Australia to Dunedin, New Zealand
A big thankyou to all at Jetpets. After 3 flights and 4 days later she arrived In NZ from Australia safe and sound and none the worse for wear! Very impressed with all the updates along the way and the caring and helpful attitude from all involved.

SEPTEMBER 2018

Zeus the DOG

Australia to Auckland, New Zealand
Hi Nicole, Thank you so much for your assistance, I am very happy with the whole experience from start to finish, Jet Pets really exceeded my expectations. Zeus around safe and sound with absolutely no issues. He settled in straight away and he is absolutely loving the beach, it's like he thinks he has been here all along! I will definitely be recommending you to friends and family that require pet travel. Thanks again, you made this process as simple and smooth as possible, I really appreciate it. Warm regards, Courtney

AUGUST 2018

Tommy, Simba and Cobra the DOG

Australia to Dubai, United Arab Emirates
Dear Nicole, Thank you and your brilliant team for handling all documentation, pickup & boarding and their onward flight to Dubai and straight into their boarding in Dubai. Thank you for making it smooth and  stress free!! Best Regards, Amna & Lyndon

AUGUST 2018

Tilly the DOG

Australia to Christchurch, New Zealand
Hello Nicole I can't thank you enough for the wonderful service and care we recieved through jetpets. I really appreciated all the updates given to me while Tilly was in your care. The partner company in Christchurch was brilliant as well and I collected a very happy bouncy girl. She's settling in well on the farm and is enjoying runs on the beach. Again I can't thank you enough I'll be recommending you to everyone. Many Thanks Zoe

JULY 2018

Fidget and Billy the DOG

Australia to Edinburgh, United Kingdom
Hello Rachael! Fidget and Billy arrived home safe and sound. They settled in wherever we stopped on route home really quickly and definitely getting comfortable at home! Just wanted to say a massive thank you for all your help through this process, thank you for being patient and helpful with all my queries and worries. Many thanks again Abbi