Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MARCH 2010

WILL & JOY the SCHNAUZERS

ARMIDALE to SINGAPORE,

Hi Melanie
 
When we told our friends and family about our plan to move overseas with our dogs they all thought we were crazy.
 
Wide open spaces in Australia compared to busy Singapore - maybe we were crazy! Many times we wondered whether we were doing the right thing for our two middle-aged schnauzers. But we couldn't imagine life for the dogs or ourselves without each other.
 
Thanks to the Jetpets team the move was as stress free as it could be and our family is living happily ever after! You've just got to make it work and find the right people to help you.
 
We won't hesitate in using Jetpets again in the future and will happily recommend you to others.
 
Many thanks,
Dean, Penny, Will and Joy Morris.
 
P.S. We just celebrated Will's 10th birthday on a Singapore beach!

MARCH 2010

BUDDY & TESS the ROTTWEILERS

PERTH to AUCKLAND, NEW ZEALAND

Hi Laura
 
I just wanted to let you know that Buddy and Tess have arrived in Queenstown safely and we were all happy to see each other.
 
Thank you and the Jetpets team in Australia for all your help and support and also to the NZ company who looked after them upon their arrival in NZ.
 
Should anyone I know in Australia need to send their pets overseas I would not hesitate to recommend Jetpets to them.
 
Enjoy your Easter Weekend.
 
Regards
 
 
Lis.

MARCH 2010

SCOUT AND CHARM the KELPIE PUPS

ORANGE to WELLINGTON, NEW ZEALAND

Hi Laura, we collected our 2 Working kelpie pups from Wellington Airport today, and we are most impressed with the professional manner that all Biosecurity and other matters were arranged. Pups arrived in great condition.We thank you personally, and the company Jetpets for your assistance and we have recommended your services to the Kevin and Kay at Karana Kelpie Stud for any further transportation that they require for their clients.

Most Impressed.

Thank you Kind Regards
Ken and Judi

MARCH 2010

CHONI the CAT

MELBOURNE to WELLINGTON, NEW ZEALAND

Dear Erin & Kate,


I just wanted to let you know that Choni is now safe and sound in her new Wellington home. I saw her on Skype earlier and she said that the flight was fine apart from the powdered eggs.

Thanks very much for all the updates and great service. Definitely reassured me during all stages of this process.

Best regards and Happy Easter,
Steve

MARCH 2010

SERAPHINA the CAT

PERTH to LONDON, UNITED KINGDOM

Hi Sandy,

Just wanted to let you know we picked up Seraphina on Wednesday last week and she seemed to have travelled quite well.  She has settled in beautifully and I think is quite relieved to be back with us.  She has already found a few favourite places to sleep and seems completely at home in her new house.  The house is spread over 4 levels so she is getting a bit of exercise too which is good - Mum and Dad were overfeeding her a little!

Thanks again for your help.

Marissa