Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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FEBRUARY 2010

DEXTER & BUS the MALTESE

BRISBANE to LONDON, UNITED KINGDOM

Hi Scotty

Just to let you know the boys arrived safe and sound and are having fun exploring their new home.

Thank you and the rest of the team at Jetpets, so much for looking after them so well and making sure all the paperwork was correct, we didn't have to do anything at heathrow just turned up to be told the dogs were custom cleared and were handed the dogs immediately, which was fantastic seeing as we bypassed others who were not as fortunate as ourselves and hadn't got their paperwork sorted.   

Take care and thanks again

Toni, Dexter and Buster

FEBRUARY 2010

PUP the KELPIE PUPPY

SYDNEY to GOVE, AUSTRALIA

Hi Jetpets,

Sorry it’s taken so long to write this.

I just wanted to write to express my appreciation with the fantastic service you provided.

Everything just went so smoothly.

I wouldn’t hesitate to recommend you to anyone.

Considering it’s quite a time to travel from Sydney to Gove you dealt with it extremely well. Oh and the cage was brilliant.

Well done.

Cheers

Jenine

JANUARY 2010

SARI AND BODHI the BOXERS

SYDNEY to BERMUDA,

Dear Dean, 
How are you? I hope all is well with you and your team? I can confirm that both Sari and Bodhi arrived in Bermuda safely and happy, you would not have thought they had travelled for 38hours + to the other side of the world. We appreciate what you and your team do as you made the whole process simple and easy. Thank you again.
 
Kind Regards,
 
Conway Bennett
 Ps. Sari and Bodhi say thank you.

JANUARY 2010

BIG RED the SCOTTISH FORD

MELBOURNE to BRUNEI,

Dear Erin,

Big Red arrived safely in Brunei yesterday. Once the customs handed him to me, I was beyond excitement! Thank you so much Erin for the smooth process. I would also like to thank everyone in the team who handled him. I'm really amazed with your service I highly recommend jetpets to anyone who wants a smooth, stress-free pet transport!

p.s. I absolutely LOVE the blue-yellow pet carrier!!

Much thanks and regards,

Ramizah

JANUARY 2010

CHESTER the CAVALIER

MELBOURNE to PERTH, AUSTRALIA

Hi Adam/the JetPets team,

Today, I received my beautiful little Cavalier puppy (Chester) who travelled from Melbourne to Perth. I was SO impressed with the way he was handled and taken care of. The staff were talking to him and lifting his crate with so much care.

I will definately use JetPets services again, it was so handy and nice to have someone take care of his flight arrangements for me and put my mind at ease having my pup flown from one side of the country to another!

So thank you 🙂

Kate and Chester