Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2007

FITTLER the JACK RUSSELL

SYDNEY to OSLO, NORWAY

Hi Emily

I would like to thank you for the great help and excellent service you and jetpets provided when my dog travelled from Sydney to Norway. Every time I had any questions and sent you an email I got good answeres straight away. Before choosing jetpets, I was looking into other companies as well, but soon relised that jetpets provided the best (and quickest) service. I would definitively recommend jetpets to anyone who are considering taking their animals overseas. My dog was very happy to see me at the airport, and I'm glad to see that the long travel seems to be forgotten already the day after.

Thanks again Emily! Kjersti

DECEMBER 2006

Louie the Labrador

MELBOURNE to Muscat, Oman, mideast

Dear Angus and Emily

Firstly I am sorry that this email has taken so long to write but I have only just got internet access. I would like to thank you both for the wonderful job that you did in getting Louie to Oman safely for us, I cannot tell you how relieved I was to see him when he arrived at this end, must admit theat I shed a few tears of joy. Anyway things are going well and Louie is adjusting to his new life style very nicely.

Secondly I would also like to thank you for passing on our details to Daniel and Nicky Quick who also came over to Oman at the same time as us with a Rhodesian Ridgeback called Louba, they are also settling in well and so is Louba. Because of your initial contact with them, they contacted us once we arrived in Oman and believe it or not both men work for the same department and company and us wives have become great friends with children going to the same school in the same year, to thanks to you we met earlier than we would have and it has helped both of us tremendously to have that contact.

Wishing you all the very best in the future and a million thanks once again for everything.

Kind Regards Mandy Hendry

DECEMBER 2006

NESS the BOXER X HEELER

SYDNEY to LONDON, UK

Hi Laura

Thank you for taking great care of Ness during her trip over to the UK. She arrived at Heathrow last Wednesday tired but surprisingly in very bouncey form. At first, I worried that she would not recognise me - i need not have been concerned as there was no mistaking her excitement. Wow it was such a special reunion.

Attached is a picture of Ness in her back yard last Friday. Despite the cold weather, she ran straight into the pond after a stick and is enjoying discovering the English wildlife - squirrels are scarpering left right and centre and our family have all fallen in love with her personality.

I wanted to write to say how much it meant to know that she has had been looked after during her journey. Thank you again.

Kind regards Kate and Ness xxxxxxxxxxx

DECEMBER 2006

COUGAR AND CASSI the TERRIER X & SHIH

TOWNSVILLE to SYDNEY, AUSTRALIA

Gday Darren.

Thanks for the tax receipt mate, just wanted to say cheers for the move. All went so smooth and Cougar and Cassie are settling in nicely. Thanks so much for your dedication to our babies and also to ourselves, will be recommending Jetpets to all.

Cheers, thanks again mate. Mark

NOVEMBER 2006

BENTLEY the COCKER SPANIEL

MELBOURNE to LONDON, UK


Dear Laura

Just to let you know that Bentley arrived safe and sound at Heathrow on Friday and we are overjoyed to be reunited with him again. Many thanks for your terrific service in ensuring Bentley's safe arrival to the UK, particularly in handling the last minute issues that arose. What was an often worrying time for us as owners and my parents as minders was certainly put more at ease with your efforts.

Kind regards Andrea