Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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Jetpets Happy Travellers
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MAY 2019
Puss and Oscar the CAT
Brisbane to Auckland, New Zealand
Thanks for all your help, you were fantastic. Cats are settling in to their new pad. Many thanks, Chris Jackson.
MAY 2019
Alfi the DOG
Canberra to Napier , New Zealand
Hi Jasmine & Rachael, Thank you so much for transporting Alfi from Canberra to Napier. He arrived last night and has settled in very quickly with his new housemates Bailey ( pictured below) and Brandy. Coming from Canberra Alfi hasn’t seen a lot of the beach so he enjoyed the Napier waterfront on a big walk this morning. Very impressed with the service received by Jetpets. Many thanks Anouschka
MAY 2019
Koru the DOG
Australia to Christchurch, New Zealand
Hi, thanks so much. That couldn’t have gone more smoothly. Koru arrived so happy & healthy. Many thanks Biddy Hamilton
APRIL 2019
Sophie the CAT
Australia to UK
I am so, so happy with the service provided to me by Jetpets and Justin who guided me through the process of Sophie's relocation. As a pet mummy who has never done anything like this before I was worried about Soph (she is a bit of a Diva and likes things just so) and how she would travel but she is an absolute star and has taken it all in her stride. I did do a little research before I chose Jetpets for Sophie and everyone I spoke with recommended your company. Now I understand why - your reputation as being the best in this field is well deserved, from the inquiry call right through to collecting Soph at our destination. Brilliant service and communication from the start. Warmest regards, Michelle & Sophie.
APRIL 2019
Muffin the CAT
Melbourne to Italy
Hi Rachel, thank you so much for assisting us with the move of Muffin to Italy! He is doing great, a lot better that I expected. He is an amazing boy. We picked him up from the airport and I made him relax in the car outside of the cage for the travel home. He cleaned himself, ate a lot and once home he wondered around and felt confident with the atmosphere super quick. Then he enjoyed all the cuddles that everyone gave him. I'll attach some pictures. Thank you so much again, I couldn’t be happier to have him with me now in this new journey.