Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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DECEMBER 2013
Obi and Chewie the Ragdoll
Perth to Toulouse, France
Hi Chelsea, Just to let you know that Obi and Chewie are here all ok and beginning to settle in slowly but surely. Iād like to thank you and your colleagues and partners at Jetpets as the service was great and they arrived in good shape in France and had obviously been looked after. I would have no hesitation in recommending your services to people in the future. Just got to get them used to a cold winter and a house with dogs in now! Thanks again! Kind regards Jane
DECEMBER 2013
Sammi the Labrador
Brisbane to Christchurch, New Zealand
Hi Nikki. Just wanted to let you know everything ran so smoothly. Not one hiccup and the kiwi end was a breeze too! Here's a photo of Sammi just before I took her for a walk in the country. She was loving all the new smells so we sat in the boot for a few minutes taking it all in! Thank you so much for everything you have done for us. You have been absolutely wonderful in a situation that has been so stressful for me. I hope you pass this email on so the 'big bosses' can also see how happy we are with your customer service. Many thanks and I hope you enjoy a great holiday season. Marly xxNOVEMBER 2013
Louis the DOG
Sydney to Calgary, Canada
Hi Nicole, I just wanted to email you and thank you for your assistance in taking care of Louis' trip to Calgary. He has arrived in great condition and although he has slept most of the first day, he is now back to his old self and enjoying his new surroundings.
Nicole, thank you so much for being patient with me and answering all my questions. I am very happy and impressed with your professionalism and very thankful for your updates throughout Louis' trip. You made it much more relaxed for me š
I will definitely be recommending Jet Pets to friends and family and will keep in touch for our return trip back to Australia. Thank you so much... Regards, Barbara, Ali and Louis šNOVEMBER 2013
Benson the Maine Coon
Canberra to Auckland, New Zealand
Hi Gayelene, I collected Benson on Friday afternoon and just wanted to thank you for all of your help. Your constant support and advice really helped with making this anxious time that much easier. Although he was tired he was in great spirits and is so happy to be in his new kiwi home. My animals mean so much to me and it meant the world that you were so willing to answer my constant questions so quickly. Take care and thank you again. JahlehNOVEMBER 2013
Munchkin the Rabbit
Melbourne to Singapore, Signapore
Hi Nicole, I am so glad to have picked you guys to help me transport my little bunny to my hometown. Once again, I would like to thank you for being so kind and professional towards Munchkin and me. Sorry for the delay in some of the documents. I will definitely choose Jetpets again, in the future if I ever need to transport Munchkin or another pet somewhere else. Thank you, Lynnett