Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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SEPTEMBER 2009

CLEO the BOXER PUPPY

PERTH to SINGAPORE, SINGAPORE


Thank you so much Jetpets! We were concerned how our little puppy, straight from her littermates at only 12 weeks of age would deal with the whole process. However were pleasantly surprised at how happy Cleo was on her arrival here in Singapore.
Your level of service in the pre shipment arrangements, and even accommodating our concerns about boarding her for too long, was absolutely first rate. Every email query was answered promptly and thoroughly, and this was very reassuring to us.
The breeder in Perth was also very pleased with your process, care and assistance. I would have absolutely no hesitation in recommending Jetpets, in fact I already have!
Thanks again! Samantha and Cleo

SEPTEMBER 2009

EBOUE the SEALPOINT SIAMES

BRISBANE to JOHANNESBURG, SOUTH AFRICA


Hi Kylie
I just want to say thank you so much for looking after Eboue and making sure that he arrived in South Africa safely. I would definitely use Jetpets again!!!
Thanks again for your excellent work!!
Deborah

SEPTEMBER 2009

ZIGGY the BRITISH SHORTHAI

MELBOURNE to AUCKLAND, NEW ZEALAND


Hi Kylie,
Just a quick thank you to yourself and everyone at Jetpets for getting our little Ziggy over to Auckland in one piece. He arrived a little bewildered but thats to be expected.
Thanks for making the whole event very streamlined for us, Damian and I really appreciated it. Everyone we dealt with were friendly and professional. We'll be sure to use and recommend your service in the future.
Thanks again, Olivia

SEPTEMBER 2009

BENNY the MALTESE X POODLE

SYDNEY to ROTORUA, NEW ZEALAND


Hi Kylie
A big thank you from Benny and I for your coordination of Bennys trip home to Rotorua. Everything went incredibly well and it all was so easy and painless (well I say that - I'm not sure Ben would use that word). Benny has settled in really well to his new home although he does require a blanket at night when we've been having 2 degree frosts!!
Thanks again to you and the team Kylie - absolute professionals and a pleasure to deal with.
Regards Keri-Anne

SEPTEMBER 2009

KONECHIYO the DOMESTIC CAT

PERTH to TOKYO, JAPAN


Hi Dean,
Thank you very much for your help to send my lovely cat to Japan. She has arrived in Japan 10th Oct and now she is getting used to Japanese life and becoming a bit of Japanase cat now.
I really appriciate your kind help and advices, and also local staff in Perth. Your company's staffs are very reliable, kind and thoughtful. I would love to say Thank you very much!!
If I have another chance to bring any animals or my friends would like to do it, I will certainly choose and recommend your company.
Again, thank you very much.
Best Regards, Ibuki