Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JUNE 2009

KOKO AND LILI the ECLECTUS PARROT

MELBOURNE to LONDON, UK

Hi Laura,
Goran, Koki and Lili arrived as scheduled, 2 weeks ago. Considering the length of the trip, they all recovered fairly quickly. Koki and Lili have actually adjusted really well to the new environment and have also started talking, some words in the language we understand and some in their own. They are, hopefully, not complaining!
We would also like to THANK YOU for participating in our little family's reunion.
Kind regards,
Dragana

JUNE 2009

VINCENT the MAINE COON

CANBERRA to AUCKLAND, NEW ZEALAND
Hi Emily,
Vincent extends his thanks and appreciation for all the care and attention he received during his voyage from Canberra to Auckland. After a wobbly first day and lots of sleep for jetlag, he is up and about eaing well and surveying the scene back home in NZ.
The Ministry of Ag & Fisheries could not believe he was 21 years and were amazed that he travelled so well. They called him the gentle giant (all that fur is great disguise!)
And many thanks from us too for all your help and constant updates. Very much appreciated.
Best regards
Richard and Pamela

JUNE 2009

CHAOS the DOMESTIC CAT

BRISBANE to CHRISTCHURCH, NEW ZEALAND


hi Kylie

Just wanted to let you know that Chaos arrived safely last night. He was a little nervous and had the pip with me to begin with, but he is getting used to his new home!

Thanks so much for all your hard work, I really appreciate it. I would highly recommend Jetpets to anyone.


Thanks again Kind regards Sarah

JUNE 2009

LILLI the DOG

SYDNEY to CHANG MAI, THAILAND


Hi Zana,

I meant to write to you earlier, but getting to internet is a bit difficult until I get home set up and Uni too.

We all arrived fine. The dogs were overjoyed to see me, Tubby was furious! The dogs took about 2 days to adjust and are now pretty at home where we are staying, which is in the country side with lots of animal smells and sounds. Tubby took off under the bed and has just now begun to venture out to the top of the bed with me. He was very very angry for a few days!

The agent was very nice here, if you speak with them please tell them thank you. And thank you from me and Lilli and Blossom and Tubby!

Kind Regards, Joan

JUNE 2009

BUSA AND LOUIS the ROTTY & CAVALIER

SYDNEY to LONDON, UK


Hi Emily!

Just wanted to let you know that we collected Busa & Louis yesterday with no problems at all. We expected them to be a little out of sorts after the flight & having been in kennels for two weeks but they were exactly the same as when we left them. Whenever they have been in kennels before they have both lost a lot of weight but this time they must have really enjoyed themselves & the flight does not seem to have bothered them at all!

They are now exploring their new home & are loving being surrounded by family who have been desperate to meet them.

Thank you so much for all your support, please pass on my thanks to Erin who initially dealt with us, we would not hesitate to use Jetpets again, hopefully we won't have to though!

Helen