Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2008

DEMON the SIBERIAN HUSKY

UNITED KINGDOM to MELBOURNE, AUSTRALIA

Hi Danny

Everything went fine, we picked Demon up and he was very happy to see us I think, he was very excited. But he did cry a little on the way back, I think he was missing the other dogs, but he's settling in fine, it's like he was never away!!

We would like to thank you very much for the way in which his transportation was handled, it must be very stressful for the animals, but you made this a very stress - free process for Demon and ourselves, he is a very happy dog and believe me, we would have known if he wasn't happy. It was hard for us to leave him in quarantine, but when we saw he was happy there, we had no worries at all, so thank you all again. Please express our sincere gratitude to all the team and everyone involved in bringing our little 'baby' here in one piece, I wouldn't hesitate to come back to you, should we need the service again!!

Thanks Danny and best wishes.

Theresa.

AUGUST 2008

BELLA the MALTESE X SHIH T

MELBOURNE to DUBLIN, IRELAND


Hi Laura,
I just wanted to send an email to say thank you very very much for all your help and Jetpets. Bella arrived safe and sound in London and she was in great form.
I will be recommending your company to anyone who is moving a pet, the service was fantastic and your patience with me was amazing.
Thank you again and keep up the good work.
Kind regards, Ciara.
PS her blanket made it all the way to Dublin so Bella is very happy too.

JULY 2008

SAM the CAIRN TERRIER

ARMIDALE to HONG KONG,


Hi Louise and Toni,
I just wanted to (belatedly) say a huge thank you to Pet Movers HK and Jet Pets for looking after Sam so well whilst he travelled to Hong Kong from Melbourne on 18 July.  Adam who came to pick Sam up was sooooooo nice and reassured both my mum and me that Sam would be fine and he was.
I will certainly spread the word and recommend both Pet Movers HK and Jet Pets.
Thanks once again for your patience, care and attention.
Take care, Jilly

JULY 2008

BELLA the KELPIE LABRADOR

MELBOURNE to ATLANTA, USA

Dear Emily and Jet Pets,
Hello! This is a bit belated, but I wanted to say a huge THANK YOU for your services with our dog, Bella. She is happy and adjusting well to life in the States. We had such a wonderful experience living for two years in Victoria for my husband's job.
We will always remember Australia fondly. Every time we look at our Kelpie/Lab mix, we know we have a little Aussie with us. She's not sure who to barrack for in the Olympics!
Anyways, thanks again. I was so worried, but your services went very smoothly giving me no reason to stress. She made it from Melbourne to San Francisco to Atlanta. My aunty in Atlanta said after a day of rest, Bella was playing with her puppy and in high spirits.
Thank you, thank you from an overprotective dog mum! Keep up the fantastic work!
Cheers, Andrea

JULY 2008

FRANKIE & BUDDY the MALTEST X

MELBOURNE to SINGAPORE,

Hi Emily,
Just to let you know that The Boys and Girls have arrived and are settling into their new life in Singapore. They arrived at about 1.30am last Wednesday morning, and I then took the Boys for a walk as they needed to be toileted. The agent here informed me (from Mitchville) this is not something they do as they have no collars and leads.
Given we are currently in a 'cosy' serviced apartment until we find a home here, they have all adjusted pretty well to the new living arrangements, and were all in great condition on arrival.
I just wanted to say thank you so much for all you have done for us and the Furkids, we love having them here and will make sure our new home is one they will love. We would not hesitate to recommend without any reservation Jetpets, and once again, thank you for all you have done.
Best regards, Stewart, Angela, Sam, Blue, Frankie and Buddy