Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2008

JINX the PERSIAN

SYDNEY to DUBAI,

Hi Erin,
I am very happy to say that Jinx arrived safely this morning and is happily exploring his new home. Thank you for making the process seem so easy.
I really appreciate all your help and cannot thank you enough for delivering my jinx to me safely!
Best regards, Larisa

JULY 2008

COSMO the CAT

CANBERRA to AUCKLAND, NEW ZEALAND

Dear Laura,
Just a quick note of appreciation for your kind assistance and help in arranging Cosmo's transport to New Zealand. From my end of things I found Jetpets most professional and extremely re-assuring in handling all the transport requirements.
I would have emailed you sooner, however I have been away for a couple of days myself. But it was most re-assuring to know that he was in such good hands for his journey.
Thanking you once again.
Kind regards, Alyson

JULY 2008

JESTER AND SCRAP the WEIMERANERS

MELBOURNE to LONDON, UK


Erin,
Just to thank you for the easy, professional and quick service you provided. Jester and Scrappy safely made their second trip across the world and were totally happy and content.
Thanks again.
Andy

JULY 2008

VINCI AND BAO the CATS

MELBOURNE to HONG KONG,

Hi Jessica,
I collected Vinci and Bao this morning and both of them are at my home now! they are so curious about everything esp. my dog =) so far there is no fight as my mum keeps the dog in her room and let the cats browsing the house
Thank you so much for you help in the entire Aug, I'm so glad that having you, Jet Pets, in guiding me what to do so to minimize my anxiety !!! Good luck to you and again, Thank you =p
Thanks,
Crystal

JULY 2008

FLORIN AND FLYNN the LABRADORS

PERTH to HONOLULU, HAWAII

Hi Jaime,
All went well with the dogs. Flynn breezed through and Florin who was initially showing some stress contained herself and settled in half way into the flight. Unfortunately we were a bit late departing and were 2.5 hours late on arrival, however Quarantine in Honolulu worked really well.
Please accept my thanks. All documents were in perfect order. The dogs were clean and did not toilet for 15 hours.
Best regards to you and your staff.
John