Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2008

FLORIN AND FLYNN the LABRADORS

PERTH to HONOLULU, HAWAII

Hi Jaime,
All went well with the dogs. Flynn breezed through and Florin who was initially showing some stress contained herself and settled in half way into the flight. Unfortunately we were a bit late departing and were 2.5 hours late on arrival, however Quarantine in Honolulu worked really well.
Please accept my thanks. All documents were in perfect order. The dogs were clean and did not toilet for 15 hours.
Best regards to you and your staff.
John

JULY 2008

VISA the JACK RUSSELL X

MELBOURNE to VANCOUVER, CANADA

Hi Jessica
Visa came in safe and sound today. She is very happy and is fascinated by her new view from the 13th floor haha. Thank you so much for all of your assistance, I will surely be using you again and will recommend your company to all of my Aussie friends.
Take care of yourself.
Sincerely,
Lori

JULY 2008

POSSUM the CAT

PERTH to JAKARTA, INDONESIA

Emily and Theresia hello,

Just a short note to let you know Possum is now safely home.

I cannot thank you both enough for your professionalism and care throughout the whole process.

Really I cannot express my thanks enough.

Many thanks.
Sarah Reiter.

JULY 2008

HORACE the ROTTWEILER

EMERALD to COOLANGATTA, AUSTRALIA


Dear Scott and staff at JetPets
We can't thank you enough for the wonderful service and care you gave our new Boy Horace from Sydney Animal Rescue. Firstly for getting him up to us so quickly, for Mothers Day, best present ever. Secondly for the care you gave him on route, he was happy and healthy on arrival.
We could not believe how quickly he was off the plane and with his new family on the Gold Coast. He shall now have the wonderful life he truly deserves. He is extremely happy and has settled in really well. I'm sure he would send you a thousand licks of thanks himself, for the new life you have given him.
We shall always highly recommend Jetpets, we can't thank you enough. So wonderful, when a company really cares.
Kind Regards Rosemarie
Jet Pets moved Horace Free of Charge as part of a Pet Rescue

JULY 2008

BILL AND MOUSE the CATS

SYDNEY to AUCKLAND, NEW ZEALAND

Erin,

Just emailing to let you know that the cats arrived safe and sound this morning. Shelley did a great job getting them down from Auckland so early. Thankyou for all your help. You really went out of your way for us and it's good to know the cats were being looked after by people who take such good care. I am very happy we got you to transport them.
Thankyou
Alicia Gibb