Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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OCTOBER 2007

SUMMER the CAT

PERTH to CHRISTCHURCH, NEW ZEALAND

Hi Laura,
Thanks for your help in arranging Summer's transfer. She arrived in better spirits than I was expecting and has already taken ownership of my house. The way she has adapted so quickly and easily shows she must have had a smooth flight and lots of care throughout the whole process.
It's great to be reunited with her. Thanks again.
Regards, Janine

OCTOBER 2007

Sophie, Bailey a the Golden Retreiver

MELBOURNE to London, England, uk

Dear Rhiannon,
Thank you so much for all your help in getting Sophie, Bailey and Belle back to the UK. I heard from Kim today to say that they had arrived safely and spent a good first night with them and are eating normally. You took the strain and worry out of the move and for that I am very grateful.
Take care. Kind Regards Jo

OCTOBER 2007

ZICO the GERMAN SHEPHERD

MELBOURNE to WELLINGTON, NEW ZEALAND
Hi Rhiannon,
Just a quick note to say thank you for arranging Zico's travel back to Wellington. He arrived in excellent health and is in fine spirits.
You and all the staff that Zico and I met were so lovely and I really appreciated the time you gave us to explain Zico's travel plans. He didn't have a care in the world but we were missing him already. This was Zico's second international flight, and working with Jetpets was sooooooooo much less stressful than with the company we used for the first.
Regards, Phoebe

OCTOBER 2007

BUSSINGTON the CAT

MELBOURNE to LOS ANGELES, USA

Hi Laura, I would just like to thank yourself and the team at Jet Pets for transporting my cat Bussington from Melbourne to Los Angeles. She has settled in to her new home and arrived very relaxed.
Kind Regards, Rachel

OCTOBER 2007

TIGER the BORDER COLLIE

MELBOURNE to HONG KONG, ASIA

Hi Laura,
I thought I would drop you an email to say thankyou for your coordination in getting Tiger to Hong Kong safely. He is settling in very well and I was surprised by how well he handled the flight. He was completely relaxed when he was delivered to us. I was expecting him to be a bit unsure about his surroundings and stressed from the flight but the transition seems to have been very smooth.
I will definitely be recommending your services to others over here! Thanks again,
Carmela