Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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SEPTEMBER 2007

BILLIE the BORDER COLLIE

MELBOURNE to HANNOVER, GERMANY

Hi Emily,
Thankyou so much for everything and please give Adam our thanks too. Billie is looking amazingly well after her long journey. I think she is feeling better than I am after the long drive.
My Dutch neighbour, whose German is much better than mine, came along and helped with translation where necessary, which made it much easier. It still probably took about 2 hours from when we arrived at the airport, till we picked up Billie. So I must have been driving for 9 hours!! Frankfurt Airport is huge! My friend was wonderful, asking everyone for directions.
Billie has enjoyed a lovely walk and is now exploring the house. She seems to like her new home and it's great to have her back.
Keep up the good work. Your customer service was impeccable.
Cheers, Angie.

SEPTEMBER 2007

KHADRO the LHASA APSO

MELBOURNE to MAPUTO, MOZAMBIQUE


Hi Laura,
Khadro arrived in Maputo safe and well.
Thanks Jim and Kate

AUGUST 2007

PRINCESS the POMERANIAN

MELBOURNE to CAIRNS, AUSTRALIA

Hi Darren.

We want to Thank you for help and for all of you from jetpet company, who help out you on transporting my Princess to Cairns. All look after my puppy Princess from 22 of may to 23 of may and she arrive home in safe and happy. we are very happy and we want to thanks to all for you from Jet Pet Animal Transport and i want to tell evryone to look for the best company for travel they pet, Tray it out Jet Pet is the best, for all you pet excellent service do the best for you Pet, Travel you pet with Jet Pet company,

Thanks and all the best for you all

AUGUST 2007

BOSTON the GERMAN SHEPHERD

MELBOURNE to CAIRNS, AUSTRALIA
Hi Tammy,

Can you please pass on our thanks to the team for looking after Boston. He arrived safely yesterday in Cairns and is now being spoilt at home in Julatten. Thanks again for arranging the hire crate at no charge after his objection to his own wooden box.

I will be passing your details on to all our friends with pets in Aus and making sure they know what excellent service you provide.

Thanks again. Regards, Angela

AUGUST 2007

AMBER the LABRADOR

PERTH to HOUSTON, USA

Thanks a lot for everything you have done. Amber arrived this morning and was fine. Thank you for taking such good care of her. I will surely use Jet Pets if we have to move again. Thanks again for everything, Manju.