Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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Jetpets Happy Travellers
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OCTOBER 2007
PAT AND CROSBY the CAT
Hi Rhiannon,
Just wanted you to know that the pets arrived safely on Friday night. It took some doing to find exactly where they were but I got there in the end. They were both very happy to see me and have settled in well.
Crosby chased his first squirrel and had a good run in the snow on the weekend.
Thanks so much for everything.
Question: even though it is a couple of years away - for the return trip, is the company in San Fransisco your affiliate? Do you recommend that I use them, then you guys pick them up the Melbourne end?
Thanks again,
Andrea
SEPTEMBER 2007
JEMIMA AND JET the COCKER SPANIELS
Dear Emily,
Our sincere thanks to you and your organisation for the safe and stress free transportation of our pets from Melbourne to Houston. We were so reassured to know that they had arrived in Houston and were amazed how well they coped with the big move. I do hope they behaved well for all the staff who worked with them, no doubt they were happy for any attention, they are cocker spaniels after all!
I was also appreciative of the very friendly Jetpets representative who collected out pets from home. He was very relaxed and confident which in turn helped my anxiety about sending our pets to the other side of the world. Thanks again for your professionalism and personalised service, I will be sure to recommend you to any other expats who travel here with pets.
Regards
Catharine and Andy Elliott
SEPTEMBER 2007
MINKA AND TAO the SIAMESE
I have been meaning to write to you to thank you for all that you did (and David), to ensure that our Siamese kittens arrived in NZ safely. We had a good flight back and were reunited about an hour after I got through customs. It was a bit of a hassle having to go from building to building to get all the paper work done but otherwise everything went really well.
The kittens, now named Minka (girl) and Tao (boy) have settled into their new home very well and are almost, but not quite, ready to play with Abi our Border Collie.
Thanks again for all your help, and please thank David too, it's been great dealing with you both and Jet Pets.
Kind regards
Deborah Garrett
SEPTEMBER 2007
CHINA the SCHNOODLE
Dear Valda, Peter and Emily,
China arrived last night in tip-top condition, if a bit stinky. She is a playful and affectionate dog and seems to be very happy in her new home. We are absolutely lovestruck. Had a very quiet night (turned down the lights and she went straight to sleep!) and now my daughter is playing catch with her in the backyard. Obviously she has had a wonderful start in life so thanks very much to all of you.
It's hard to get the two of them to stay still, but here's a picture of them. We'll keep you posted.
Regards,
Liz
SEPTEMBER 2007
AGATHA the CAT
Hi Emily,
Just a quick note to let you know our cat Agatha has arrived safe and well (and not too grumpy either - a minor miracle believe me) here in Singapore.
Thanks to you and the team at Jetpets for making the whole process as simple and painless as possible - we're most grateful.
Best regards, Aaron Chipper & Shona Menzies (and Agatha Kitty too).