Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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NOVEMBER 2014

Parrot Buddies the Birds

Sydney to Alice Springs, Australia

Hi Jetpets and Nathan! Vanessa and I would like to thank you for an awesome service and making sure our fids arrived safely from Sydney to Alice Springs! Here they are enjoying their almond treat We would definitely use your service again! - Ed

NOVEMBER 2014

Ding Ding the DOG

Melbourne to Hong Kong, China
Hi Danielle and everyone at Jetpets, Thank you very much for your help for Ding Ding's relocation from Melbourne to Hong Kong. Ding Ding is doing very good here! He is so happy meeting my family and friends and exploring his new home.

OCTOBER 2014

Naala the Maltese

Sydney to Austria, Vienna
Hi Danielle, Hope you are doing well. Just letting you know that Naala is well, settling down finally in her new home. She has found her new friend and doggie sister Labka and a cat brother Gucci. Thank you for transporting my baby safely to Europe, I was scared of the big journey especially how she is going to make it, but she was safe and sound when we reunited in Vienna. Thank you again for everything, you made our big move easier. Kind regards, Zuzana and Naala

OCTOBER 2014

Lister and Vada the German Shepherds

Melbourne to London, United Kingdom
Hi Nikkie, Thanks for your email. Lister and Vada arrived looking pretty happy considering their long haul flight. They are now settled with their cousins until the final move. Thanks so much for your help with their trip. Makes such a difference dealing with someone friendly and helpful. Regards, Kate

SEPTEMBER 2014

Mani the Tibetan Terrier

Perth to London, United Kingdom
Hi Chelsea.   Thank you for all your help, patience and efficiency with shipping Mani for us to London last month.   She arrived, hungry and thirsty, but absolutely fine, and has been enjoying chasing rabbits ever since!!   Really appreciated your help. Please convey my thanks to the Perth guys also, who put up with my anxieties very kindly.   Best wishes,   Ali