Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JUNE 2014

Divine the DOG

Perth to Paris, France
Hey Andrea! Thank you very much for the service, Divine's arrived happy, I picked her up to the airport, I don't know who was the happiest one, Divine or us? But anyway she's in my mountain now running into the rivers or after cows. I wish you a great day. Kind regards Jed

JUNE 2014

Samson the CAT

Sydney to Ho Chi Minh City, Vietnam
Hello Nicole,   Sorry for answering you this late.   I would like to thank you and Jetpets for your excellent service. I won't be hesitant to recommend Jetpets to any of my friends in the future. I am so happy to have Samson travel with your company and really appreciate your dedication and patience. Jetpets Sydney took very good care of Samson, they also put a piece of woolen blanket in her cage, which was really heartwarming.   Samson is trying to settle in her new home. She barely ate or drink on the first few days but has already started to eat now. Samson is a little bit picky on food since she doesn't eat cat food from Vietnam so we asked our friends to send us some cat food from Sydney. I also adopt a kitten to keep Samson company. The kitten loves playing with Samson because Samson resembles the kitten's mother, I guess haha. Ann.

JUNE 2014

Kona the Golden Retriever

Sydney to Seattle, United States
Hi Danielle, Kona arrived safe and sound in Seattle! Thank you so much for your great service. She was very excited to see us and happy to be back in her old house. Attached is a picture of her. Thanks again, Phil and Holly

JUNE 2014

Molly the Dachshund

Sydney to Mexico City, Mexico
Hi Danielle, Molly is doing awesome, she is feeling at home and making new mates. Thanks for bringing her safe and happy. Regards Ana

MAY 2014

Puffy the DOG

Melbourne to Jakarta, Indonesia
Dear Nikkie, Sorry for the amount of time it took me to give you an update on Puffy in Jakarta. It was a big move for us and it took sometime for us to settle down and feel right at home. But please find attached, Puffy's pictures in his new home. You can already see the damage he did to one of the chairs at home. He's enjoying his new home, surrounded by my family that adores him. Thank you so much for all your help. I know that I was one of those crazy owners. Kind regards, Nicka