Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MARCH 2014

Milo the DOG

Sydney to Jakarta, Indonesia
  Hi Kathy, Thank you so much for the assistance and help during Milo relocation. Especially for the early flight booking, I really appreciate that. As for milo, he just got a big haircut and still adjusting with Indonesian humidity, he loves to cool himself by lying in the floor in the air-con room. It's rainy season here in Jakarta, its drizzling daily with smelly muddy puddles everywhere, so he got his exercise by treadmill and running around the big house chasing balls. We both miss the big green dog friendly park in Sydney , but we will go to a nice park outside of Jakarta next weekend (crossing my hand for the nice weather). Angie

MARCH 2014

Tilo the CAT

Melbourne to Sri Lanka, Colombo
Hello Chelsea   Moving overseas is stressful, and even more so when you have a pet to take with you. I thought I could do it by myself but I ended up being way more anxious and stressed out than I should have been. My vet recommended Jetpets and I was a little hesitant at first. After speaking with you Chelsea, I realised that it was the best way to go. Jetpets was worth every cent and my baby Tilo was taken care of. We arrived safely from Melbourne AU to Colombo Sri Lanka and I don't think I could have done it without you and Jetpets.   I sent you three photos to of Tilo :D! Thanks again for everything Chelsea!  

MARCH 2014

Snowy the CAT

Parkes to London, United Kingdom
Hi All, Thanks for all your help in making Snowy’s transition easier. She arrived safe and sound. Here are a few pictures of Snowy’s first day in her new house with Charlie. Cheers! Colin, Helen, Noah, Bronte, Charlie and of course Snowy!

MARCH 2014

Dallas the DOG

Melbourne to Vancouver, Canada
Hi Chelsea, Dallas is back in Banff and happy in her new home. I really can't thank you enough I was so upset when I couldn't get to her on time. It was the worse weekend for weather in the Rockies, avalanches that close roads happen quite frequently in certain areas mostly on the roads that are though the mountains and they generally cause a 1-2 hour delay depending on the size. I have attached a few photos of her relaxing in her new home. Thanks again, Ally  

MARCH 2014

Fiasco the DOG

Brisbane to Singapore, Singapore
Hi Nicole Fiasco arrived safe and well in Singapore - she practically lept into our arms when she got to our condo! She has settled in really well - attached are some photos of her enjoying her new life here. Thanks for all your help during the process, I really appreciated you answering all my questions so promptly and thoroughly 🙂 you made a stressful moving process much easier, especially since we knew Fiasco was in such good hands! If we decide to get Fiasco a furry friend, we will definitely be using Jetpets again! Thanks, Katrina and Mathew