Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2011

LARA the BEAGLE

SYDNEY to SAO PAULO, BRAZIL

Dear Kirsty,

I would like to thank you and all the Jetpet´s team for taking Lara to her new home Brazil. She arrived very happy and wanted to explore all the new enviroment. She is only a bit scared of the new dogs around 🙂 but I am sure she will get used to them. 

I am so excited that she is here with me and that she was well treated. I was very impressed with the Jetpets way of treating me and Lara. Always there to help. Thank you so much!

Regards

Suzana and Lara

JANUARY 2011

MISSY & GEOR the MALTESE

SYDNEY to MALAYSIA, KUALA LUMPUR

Hi Melana,

THANK YOU so much Jet Pets and Dawns for bringing Missy and George safely to Malaysia but especially thank you to you for all the work you put it organising it. 

They both arrived very happy and healthy so thank you so much.  

Thank you again

Kind Regards

Nerida, Michael, Anderson, Jasper, Missy and George :-))

JANUARY 2011

BILL the ENGLISH STAFFORD

SYDNEY to LONDON, UK

Hi Melana and Kathy,

On behalf of my partner Tom, Bill and Myself I want to thank you both for helping get Bill safely to London. 

It has been a great piece of mind being kept informed about how Bill was doing and his well being.

He is here and happy and I can tell he has been well cared for and it means the world to us both!

Thanks again,

Saffron, Tom and of course Bill!!

JANUARY 2011

DIGGER the LABRADOR RETRIEV

SYDNEY to LA, USA

Hey Aleisha, 

Just wanted to say a massive thank you for all your help throughout the process of relocating Digger here to the UK to be with us. He was a little confused when i picked him up but very excited to see me. It only took him a couple of days to get over his jet lag and get settled straight back into his routine. We will be using you guys to get him back home when the time comes. 

Thanks again and all the best. 

JANUARY 2011

SOPHIE the TOY POODLE X

BRISBANE to WELLINGTON, NEW ZEALAND

Hi Emily,
 
I just wanted to write a quick email to say thanks very much for getting my dog to NZ safely and hassle free!!! I was very impressed by you guys and especially would like to say thanks to the lovely lady that collected Sophie on Thursday the 18th (day before she was due to fly out from Brisbane). She was soooo good and made me feel alot better when I was a bit of a mess. She also made the effort to text me the following morning while I was on my way to the airport just to let me know that Sophie was ok and happy and waiting for her flight. I knew she would have been but that text was very reassuring and greatly appreciated!
 
 I wouldnt hesitate in using Jetpets again and would recommend you to anyone.
 
Thanks again!
 
Amber and little dog Sophie x