Customer Feedback

SEPTEMBER 2010

NESSY the TONKINESE X

Hi Emily,

Nessy and I are now both back in Canada. Nessy is doing wonderfully - happy and healthy and not the least bit phased after 3 days of traveling!!! She is her very talkative and curious self again and is thrilled to be exploring her new home!!!  

Thank you again for your assistance. The airlines were very accommodating to Nessy and all parties were incredibly professional! Nessy bounded out of her crate tail up, smiling and looking for a cuddle!  

Also, thank you for increasing the size of Nessy's crate! She loves it! Even after days of flying she is still happy to jump in it and mush her baby blanket! She used to sleep in her crate at home (in Townsville), but has instead taken over my bed! ... she is obviously quite content in her new home!!!

Nessy has hardly left my side since I arrived last evening and is thriled to be getting so much attention from my family (other pets included)!

Thank you and everyone at JetPets for making the whole travel experience significantly easier for both Nessy and my self. I could not be more thrilled with how smoothly everything has gone and how happy Nessy is after traveling across the globe!

Best wishes,

Saskia and Nessy

SEPTEMBER 2010

MAX the MALTESE X CAV.

Hi Laura,

Just a quick note to say thank you for your assistance.  Max arrived on Friday morning and has settled into his new home very nicely, and I'm sure that had a lot to do with his journey across the globe.

Thank you all for looking after, Max, it was a pleasure dealing with you and the Jet Pets team.

Kind regards,

Jude

SEPTEMBER 2010

TEDDY the SHIH TZU

Hi,

just wanted to let you know Teddy arrived safe and sound to our son's house in Edmonton. He doesn't seem to be any worse for wear and was very happy to arrive!

We can't thank you enough for looking after his travel and keeping in touch with us during his journey.

Thanks again,

really appreciate all the good care he received.

Neil & Brenda

SEPTEMBER 2010

JORDEY AND MILLY the DOMESTIC CAT

Dear Josh,

WOW, THANK YOU FOR THE GREAT SERVICE !

I have already raved about Jetpets' excellent service during the transportation of our cats, Jorgey & Milly last year when we moved from Singapore to Hope Island, Gold Coast.  

Since then I recommended Jetpets to my friend who arranged for their aging family cat to be sent from Sydney to Gold Coast after it's owner, my friends mother,  passed away suddenly.  Needless to say my friend was just as delighted as I was with the level of service from Jetpets.

And now again, even your after-sales customer service is EXCELLENT.  I shall continue to recommend JETPETS OVER AND OVER AGAIN !

Regards,

Miranda  

SEPTEMBER 2010

FURBABY the SHAR PEI

Hello Natalie,
          

 Many thanks for all of your assistance with regards to helping me to get Aaron's Puppy to him in Melbourne   

I also wish to say how very impressed I am with how knowledgeably and cheerfully you answered all of my questions,and you are an asset indeed to the company which
employs you. Too often, people only hear feedback when it is negative; I want you to get the positive comments which you deserve,as it is knowing that you have done a job
well 
 

I send my sincere thanks and many smiles,  Julie (and FurBaby!!)