Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2010

DALEY the AUST TERRIER X

PERTH to AUCKLAND, NEW ZEALAND

Hi Aleisha

Less than 24 hours after being picked up by the kind and supportive Dean in Perth, Daley arrived excited and not a bit hysterical in Auckland….thank you so much for your willingness to answer all my questions and to ensure all went smoothly! Jetpets are the best!!

Cheers,

Judy

AUGUST 2010

EDDIE the JACK RUSSELL X

MELBOURNE to LONDON, AUSTRALIA

Hi Laura,

I spoke to mum (Dorothy) last night. Eddie arrived safe and sound without any delays. She asked that I contact you to thank you and the rest of the Jetpets team for the care and well being who provided Eddie.

He arrived in excellent condition and wasn’t' in the slightest bit stressed or upset. She loved his travel cage and particularly the note that was attached. I think it went along the lines of "Please provide plenty of water and handle with love". That was so sweet.

Laura, you are very welcome to post my comments on your website as I myself read through your website before Eddie left and the comments gave me immense comfort and I can only hope that my comments will provide some peace of mind to others also.

Thank you once again.

Kind Regards

Sue

AUGUST 2010

MADDI the RHODESIAN RIDGEB

MELBOURNE to NADI, FIJI

Hi Aleisha,

Maddi is happily set up in her new home and loving it!

Thank you for all your excellent work and making it such a painless exercise.

I was truly impressed, especially at the speed that you guys all answered your phones and resolved any issues or questions with lighting speed!

Cheers,

Ingrid.

AUGUST 2010

WYNNIE the MINI SCHNAUZER

LAS VEGAS to SYDNEY, AUSTRALIA

Hi Melanie,

Thanks for the email.

Am happy to report that Wynnie is safe and well with me after her time in Quarantine.

She's still a little nervous about her new surroundings but I'm sure she'll feel quite at home in a day or two. Attached is a photo of us immediately after her release 🙂

Best,

Jane

JULY 2010

STAR the STAFFORDSHIRE

MELBOURNE to CHRISTCHURCH, NEW ZEALAND

Dear Erin,

We want to thank you for your help in getting Star safely over to New Zealand. She arrived happy and safe and in great condition.

Can you also please pass on our thanks to Kate for her work with Star and especially also to Marnie (van driver) who displayed sympathy, compassion and sorrow when my daughters broke down and cried just before Star left. It is wonderful to know that Star was in great hands and that the employees of Jetpets have the best interests of the animals at heart.

Thanks again.

Lianne, Rhiannon and Kiera