Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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DECEMBER 2010

HENRY, ESME,MAVI the LABRADOR/ DSH

BRISBANE to HONG KONG, HONG KONG

Hello Aleisha,

I just wanted to send you a big thank you for delivering Henry, Mavis & Esme to Hong Kong. They arrived in perfect health & right on time! We were so happy with your service at every level - you who answered my every bothersome little query & especially Debbie in Brisbane who really instilled confidence in me. Once again, thank you to everyone involved.

Kind regards, Lisa 

NOVEMBER 2010

PAULIE the DSH

MELBOURNE to FRANKFURT, GERMANY

Hi Melana

I just wanted to let you know that Paulie has managed his big trip really well and I am very grateful for your help in all of it and for bearing with me. I'm sending you a picture of the little one happily taking a nap in his new claimed spot, he is loving it here!

I'll definitely be recommending Jetpets, thanks again for all your help!

Kind regards

Martha

OCTOBER 2010

LOVEHEART the LABRADOR RETRIEV

BRISBANE to AMSTERDAM, NETHERLANDS

Hi Kaye

Just a quick email to let you know Loveheart arrived safely and happily in The Netherlands. It took her just a few minutes to recognise us as she hadnt seen us for 10 months since we left Australia. She is settling in very well. Thankyou to you and your staff for assisting us in bringing our much loved dog to us.


Regards Kerrie, Steve and Jordi

OCTOBER 2010

SAMMY & HOUD the SHORT HAIRED

SYDNEY to LOS ANGELES, USA

Hi Emily,

 Just a note to let you know that Sammy and Houdini have arrived safe and sound, both seem very relaxed and content after there long journey, a massive thank you for your help, I have also told our local vets what a great help you were as wel as they were keen to have an update on there travels with Jet Pets, hopefully these good words will extend to new customers for you.

Thanks again
 
Jade

OCTOBER 2010

Choco the Labrador

Sydney to Singapore, Singapore
Hi Chelsea, Thanks for arranging for Choco's flight to Singapore. He arrived this evening, all excited but a little tired, slept in the car on the way home. Here are some shots of the handsome boy upon reaching home, getting an orientation from our resident lab and home helper. I only managed to take a proper photo of him when I put him into his own playpen, don't think he was quite used to it, he started splashing into the dog bowl. But all is well now and the doggies have gone to bed! I will definitely fly with you again, it has been a great experience for Choco! Regards Carol