Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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AUGUST 2008

SAMMI the DOMESTIC CAT

MELBOURNE to KUALA LUMPUR, MALAYSIA

Good Morning Erin,
Finally, Sammy has arrived home albeit some jetlag. After about 2 hours of paperwork, Sammy was released and now he is happily adjusting to his new home.
Everything went fine no problem whatsoever, as promised. Thank you Erin and to all the JetPets Staff for the wonderful job. If not for the Malaysian Airlines staff in Melbourne who has introduced JetPets to me, I will definitely be having a lot of problems trying to make up, sort things out and move around in the unfamiliar territory on my own.
I will definitely spread the word around and keep JetPet's contact handy for future reference.
Erin, you have been a great help by keeping me well imformed of what to expect throughout the entire process,A BIG Thank you.
EVERYTHING IS A BREEZE, JUST A PHONE CALL AWAY, THAT'S JETPETS
Sincerely,

Shohimi

AUGUST 2008

PASANYO & SPUN the HIMALAYANS

MELBOURNE to DUBAI,

Hi Jessica,
Thank you for everything. Myself and my cats are doing well.
Thanks to Jet pets they have settled in fine,and the journey was okay for them espeacialy with your kind attention to details like ( water please and handle with love ) lables on the box .
I will definitley use Jet Pets again. I am so happy you made our transfer go smoothly, because if the cats are well we are well.
We will be coming back to Australia for good in another 2 yrs so we'll talk again.
All the best and god bless your souls.
Warm regards,
From all of us incl Pasanyo and Spunk

AUGUST 2008

MUSSY the CAT

SYDNEY to AUCKLAND, NEW ZEALAND

Hi Jessica,
We had Mussy delivered late Friday and he is doing great. He has yet to go outside, little unfamiliar with the surrounding still, but won't be long before he does.
I can see he has been pampered, he's looking for affection all day and is in great condition, so our biggest thanks to you all for ensuring his safe arrival.
Much appreciated,

Carol

AUGUST 2008

LUCKY the GERMAN SHEPHERD

ORANGE to TAIPEI, TAIWAN

Hi Dean,

This is Ivy here. I just want to say a big thankyou to you and Jetpets!Lucky is right beside me at the moment and I am very glad she arrived safely. Although she is still not very used to the weather and enviornment here, I believe she will get better each day!

Thankyou very much to you and the rest of your team who helped return Lucky to me. I'll recommend Jetpets to the rest of my friends in the future for sure.

Hope you have a great day

Ivy

AUGUST 2008

MATILDA the CHIHUAHUA X

BRISBANE to STOCKHOLM, SWEDEN

Hey Erin,

I just want you to know that Tilley has arrived safely.I'm currently looking at her asleep in her bed next to the computer.Thankyou so sooo much!

It was great talking to you.You gave me the confidence that Tilley could actually be flown to Sweden safely. Thankyou! Thankyou!!When I can, I'll send you a photo of her here in Sweden.

Peace and love,

Jason.