Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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JANUARY 2020
Zuma the Long Haired Dachshund
Queenstown to Sao Paulo, Chile
Hey Anushka
Yes she arrived safe and sound, we are over the moon with our family complete now. Thank you so much.
JANUARY 2020
Jaffa the Welsh Corgi
Auckland to Hobart, Australia
Jaffa arrived home safe, stress free and happy, thank you Jetpets for making his trip stress free as possible.
DECEMBER 2019
Marlee the Labradoodle
Adelaide to Newcastle, Australia
Would like to thank Jetpets for the safe arrival of our new fur baby Marlee.... a special thank you to the 2 ladies I dealt with throughout the day checking up that she’d made the flights & all was well with her. Will definitely recommend Jetpets.
DECEMBER 2019
Wattle & Scooter the Miniature Dachshund
Perth to Auckland, New Zealand
Hi Simone, Thank you SO much for all your whole team did to safely and efficiently relocate Wattle and Scooter. I can’t rate high enough, the process, the communication, the customer service skills and friendliness of every member of staff that l interacted with over the last 2 months, from my initial phone call with the ladies in Australia (Kaye and Stephanie) to the guy in Auckland who handed them over (Kevin). Just an outstandingly commendable service, you guys rock! Thank you SO SO much. Here are some photos of my husband with Scooter and Wattle in the Jetpets office in Auckland. Merry Christmas too. Cheers, Andrea x
DECEMBER 2019
Henry the Corgi
Melbourne to Toronto, Canada
Hi Kaye.
I just want to say, “Thank you, so much”, for assisting us in relocating our Henry to Toronto Canada. He has settled in nicely, within our apartment. He likes snow, but not ice! Lol.. Here’s a couple of pics and a video, ( I hope comes out ok); I’ve attached to this email, of Henry walking in the snow. Pls let team ‘Henry’ know, how happy we all are with both Jetpets and their Canadian counterparts. Kind regards,
Sofie