Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JANUARY 2014

Riley the DOG

Sydney to Jakarta, Indonesia
Hi Nicole I hope you are doing fine. Just confirming, Riley has arrived back home in Jakarta and is already staying with us since last Saturday. He is doing perfectly fine and hopefully will cope with the weather here very soon. Thank you so much for your help and excellent services from Jet Pets. We are very much satisfied. Hope you will have a great New Year Celebration. Best regards, Shannen

JANUARY 2014

Charlie the Husky

Darwin to Sydney, Australia
Hi Chelsea, I am just emailing to thankyou for all you help in getting my beautiful husky Charlie down and back home, he was very very excited when he seen me. Thankyou for making what could have been a painful situation an easy and relaxing Jet Pets experience. I would also like to thankyou for your professionalism in arrange the flight changes, boarding and delivery for Charlie. I have introduced him to my other Husky Opie Please find attached a photo of Charlie and Opie this way you get to see who you helped return home. Best Regards Sean

DECEMBER 2013

Max the DOG

Perth to London, United Kingdom
Hi Kathy, Max has arrived safely back in the UK, eaten two bowls of food and is still demanding treats. I would like to thank you for your professionalism and help, it has been a pleasure dealing with you. Could you also pass on my thanks and gratitude to all of the rest of the team. Kind regards and best wishes Andrew

DECEMBER 2013

Louis the Whippet

Sydney to Hong Kong, Hong Kong
HI Chelsea. Just wanted to let you know Louis arrived safe and sound to join us in Hong Kong. We have settled into our new home, and it is great having him here with us. We have a massive park next to our apartment, and he's making heaps of new friends already. Thank you. Regards, Tom

DECEMBER 2013

Daisy the DOG

Sydney to Seattle, United States
Nikkie; Just wanted to take a moment to thank you and all involved for taking such good care of Daisy on her trip from Sydney to Seattle. She fared very well and arrived with a very healthy appetite as though nothing out of the ordinary had happened. She is now well and truly adapting to the colder climate and all the attention she is getting from the family here. And of course, I love having her with me. Thanks for making it happen for us. I would recommend your service highly. Best, Kathy