Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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MARCH 2008

OLLIE the STAFFY

PERTH to CAPETOWN, SOUTH AFRICA

Angus your staff did a great job - thank you - Ollie arrived in Cape Town fit and well - just a bit thirsty. Glenn had no problems with quarantine and Ollie has settled in well.
Thanks once again. Marion Matthews

MARCH 2008

KOLEKONA the PUP

MELBOURNE to HONOLULU, HAWAII

Kolekona has arrived in great condition and full of energy !!! He and our Golden have been romping and romping. Trip didn't seem to bother him in the least, nice to be young !!!
Thank YOU so much for your help and patience and getting our new boy to us !!!!!!!!!!!!!!! Mahalo !!
Greg and Deb

MARCH 2008

BUBBA AND FREDDI the KING CHARLES

MELBOURNE to HOUSTON, USA

Hi Tammy
Bubba and Freddie arrived in Houston yesterday afternoon and they looked great. You guys did a fab job of looking after them and arranging their transport. I was so happy to have them with me again!
Thanks so much for all your help! Cori

FEBRUARY 2008

POPPY the JACK RUSSELL

SYDNEY to TOKYO, JAPAN

Hello Rhiannon,
I just wanted to let you know that Poppy has arrived to Japan yesterday safely. Thank you for your assistance. It was really helpful!
Many thanks!!!
Naoko

FEBRUARY 2008

NALA the BURMESE

BRISBANE to INTERLOCHEN, USA

Laura:
I wanted to drop you a line to let you know that Nala arrived safely and quite content.
To be honest, I was quite worried about the distance that she would be traveling and the change from the heat of Sydney to the winter cold of northern Michigan.
Nala is not a 'young' cat--yet she has been with us since she was a kitten. We could not imagine her not being with us in the USA--so we had to take the risk.
I am very happy to report she is doing extremely well and is settling right in. Any fears I had were allayed as soon as I saw here arrive! She was very happy to see us--and doing very well.
The trip was not anywhere near as difficult on her as I expected! Thank you so much for the great service! Having you pick her up at our house in Sydney and deliver her right to us here in northern Michigan was SO easy! I am just delighted!
There is no hesitation on my part to refer JetPets to our friends and family. What a great service you provide!
With our sincere thanks, Cynthia, Mark & Jessica