Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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DECEMBER 2007

JESSIE AND AERO the TOY POODLE

MELBOURNE to HONG KONG, ASIA


Dear Rhiannon
Many many thanks for your excellent service. You have been such a joy to work with, heaps of things have gone wrong with our move but at least I always knew I could count on you and Jet Pets. I just wish you were also in Hong Kong. You and your company are so caring and it makes it less stressful for pet owners knowing they have peae of mind seding their animals through your company.
Thanks once again,
Best regards Leanne

DECEMBER 2007

BONNIE the CAVALIER

MELBOURNE to LONDON, UK

Hi Laura,
Thank You & JetPets So Very Much!! ALL of you @ Jetpets are DIAMONDS!!! It has been an absolute pleasure dealing with you, and if we ever need to avail ourselves of your services again, we shall do so with no hestitation!
We shall certainly be recommending JetPets (& especially you) to our friends and families.
Kindest Regards, Victoria & Richard

DECEMBER 2007

PK, Monty, Bella the Dogs and Cats

SYDNEY to Brisbane, QLD, au

Good afternoon,
I am just writing to say a very big thankyou to your company.
On the 3rd January, 2008, Adam came and picked up our two dogs and two cats to have them flown to Qld.
I was extremely stressed in the lead up to the day but was thoroughly wrapped with the service we received.
Adam obviously has a true love for animals which showed through. He never rushed me in saying goodbye to the animals, he was friendly with them and went out of his way to do the little extra things that mean so much. He faced our two cats towards each other so they could see each other for a little more comfort and made sure the dogs were next to each other for company.
Adam helped me put Bella one of the cats into the cage with total ease which was stressing me as usually she tries to shred us.
All the animals were calm when they left and when they arrived at our new home in Qld later that day, my husband advised they were all in excellent health.
I thank you all so much for your compassion and service as all has turned out perfectly for us and our animals are safe and sound.
I wouldn't hesitate to recommend your company and particularly Adam to any people looking for animal transportation in the future.
Regards, Andrea

DECEMBER 2007

BILLY the CAVALIER KING

MELBOURNE to SUVA, FIJI

Sandy,
I just wanted to pass on my thanks to your business for the re-location of our dog from Melbourne to Fiji. Special mention must go the Jamie Berry who was fantastic in overcoming the typical Fijian bumps that popped up along the way.
She was very professional, with great communication skills and knowledge, best in class.
Great service all round and thanks again,
Keith

DECEMBER 2007

TANSY the MINI POODLE

MELBOURNE to AUCKLAND, NEW ZEALAND


Just to let you know that everything went so well. Tansy now lives on a little farm with a pig, a little dog, a sheep, a bull, wild guinea pigs and rabbits and four lovely children.
For your information it is a short walk from the freight depot to the international airport and the customs man was so easy because all the paperwork was in order.
Thank you for all your help.