Customer Feedback

MAY 2012

LANII the DOG

Hi Andrea,

Hope the Melbourne winter isn't too cold for you. Just wanted to let you know that my Lanii arrived safe and sound. I have kept a very close eye on her after the long flight to Toronto and she seems to have transitioned very well. Thank you very much for your support and reassurance as I probably wouldn't have exported her if it weren't for you and your lovely staff.  The gentlemen that picked her up from me in Melbourne was so wonderful and comforting and knew all the right things to say as that was me at my most fearful and nervous. 

Have a nice day,

Josie & Chris

APRIL 2012

CLIFF the DOG

Hi Adam

I just wanted to write an email to say thank you for the service from Jet Pets transferring my dog from WA to QLD.  Cliff was picked up in Townsville from my parents who were extremely pleased to see how healthy and happy he looked on arrival. Thank you to the staff at Jet Pets for their prompt and caring service.


Regards,

Keyren

APRIL 2012

GEORGE the CAT

Dear Kirsty,

I just wanted to send you both a quick update to let you know my kitty cats George, Speedy and Max made it safely from Sydney to Los Angeles and did fine on the drive out to Virginia. We have finally settled down in our apartment and they are doing great enjoying a life full of catnip and tasty salmon and tuna treats!

Thank you both so much for assuring their comfort and safety.  I really enjoyed working with everyone I was in contact with on both the Jetpets and Pet Express team and have nothing but praise for your work! Thank you so much for your patience and caring during a very stressful time for us.

Thanks again!

Kathy

APRIL 2012

BARNEY AND NESS the DOG

Hi Kirsty,

Just a quick note to let you know that Barney and Ness arrived safe and sound this morning in London. The both looked well and relaxed after their flight from Melbourne. I could not believe how simple and stress free the whole process was, from the drop off at Jetpets in Melbourne to picking them up from Heathrow airport. I will most certainly be recommending Jetpets to friends and family that need to move their pets in the future, whether across the country or across the world.

Thank you and the Jetpets folk for all your help and doing one heck of job getting Barney and Ness to us in such a wonderful condition.

Thank you

Andrew

APRIL 2012

the DOG

Dear the general manager, Jason Brown and to whom it may concern,

I am writing to you as a very satisfied ( No ! Actually, ecstatic) customer.  I have used your company twice for International transport and once for domestic, and, may I say, each time I have any dealing on any circumstances, there is nothing but a full satisfaction and the comfort that we are in a very "good hand".  Naturally, all this could not have happened without the most dedicated and enthusiastic staff and personnel. Gosh, haven' t you got an abundance of them ????  

Most notably, though, We were lucky enough to stumbled into,  Ms. Andrea Cannamela, she is a real "gem" , isn't she ?   I would not be surprised at the slightest if you should tell me that it is a public knowledge, but, I still would like to consolidate that fact with my own stamp of approval as well, if you would allow me.

I have no intention to bore you with the information that you have been well aware of,but let me conclude with "three cheers to Andrea and the supporting team". By the way, I have, always,  recommended your company to friends and people whjo maycare to know about a great service your company delivers.

faithfully yours,

Toh Chai