Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JULY 2011

TODD/SALLY the BEAGLE

BRISBANE to LONDON, UNITED KINGDOM

Hi Kirsty

Just a quick email to thank you and jet pets in Brisbane for getting my babies Todd and Sally home safely to London heathrow. 

They were very happy and healthy when I collected them and settled quickly back onto life here in the Cotswolds. 

I was very nervous about flying them to the UK, but the flawless service you provided was fantastic and made it so easy for us. 

Thank you again 

Lisa and Paul  

Todd and Sally the beagles x

JULY 2011

LUCKY/RASCAL the DOMESTIC

BRISBANE to GOVE, NT, AUSTRALIA

Hi Sam,

Just a quick note to thank you and the Team at Jetpets for the excellent care given to Lucky and Rascal. The boys arrived safe and sound in Nhulunbuy this morning.

They are settling in well, and seem none the worse for wear after their big adventure. Please pass on our gratitude to everyone that cared for them.

Have a great weekend!

Kind regards, Gaye, Ed, Lucky and Rascal.

--

JULY 2011

ALBERT&DIEGO the GRIFFON BRUX

MELBOURNE to NUKA ALOFA, TONGA

Hi Aleisha,

I want to thank you for going so far above and beyond the 'call of duty' in helping me get Bertie and Diego away safely and in good time.

In all the stress and drama of the uncertainty over departure dates, getting the waiver and the extra vet certificates etc you never expressed any frustrations to me for which I am hugely grateful!

You have corresponded with me with great patience, politeness and care and I always felt you were there supporting me - so THANK YOU!

You have given me superior service (in my workplace that gets the top bonus) and I would be more than happy to recommend you to anyone else thinking of moving their pets around.

Many thanks again,

Leah

JULY 2011

MIFFY the PAPILLON

BRISBANE to HONG KONG, HONG KONG

Dear Andrea,

Miffy and I have safely arrived in Hong Kong on Friday and me and my family are very pleased about your and your staffs services. We apperciate the prompt reply and caring service for the dog. We will definitely reccommend Jetpets to our friends.

Once again Thank you very much!!

Best Regards,
Ollie, Miffy and family

JULY 2011

BEAU the BORDER COLLIE

PERTH to FRANKFURT, GERMANY

Hey Aleisha,
 
I just wanted to say THANK YOU so so much for organising everything for Beau's journey and helping us with all the questions we had and everything else you and your team has done for us. Beau arrived safely and even the 5 hours in the car it took us to get back home from Frankfurt went pretty well. He really loves his new home and I am more than happy to have him here. You guys have done an awesome job and I would always choose jetpets if I ever have to travel with my pets again!
Thanks for everything and enjoy the rest of the week!
 
Kind regards from Germany,

Mara