Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
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Jetpets Happy Travellers
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JULY 2008
VISA the JACK RUSSELL X
Hi Jessica
Visa came in safe and sound today. She is very happy and is fascinated by her new view from the 13th floor haha. Thank you so much for all of your assistance, I will surely be using you again and will recommend your company to all of my Aussie friends.
Take care of yourself.
Sincerely,
Lori
JULY 2008
POSSUM the CAT
Emily and Theresia hello,
Just a short note to let you know Possum is now safely home.
I cannot thank you both enough for your professionalism and care throughout the whole process.
Really I cannot express my thanks enough.
Many thanks.
Sarah Reiter.
JULY 2008
HORACE the ROTTWEILER
Dear Scott and staff at JetPets
We can't thank you enough for the wonderful service and care you gave our new Boy Horace from Sydney Animal Rescue. Firstly for getting him up to us so quickly, for Mothers Day, best present ever. Secondly for the care you gave him on route, he was happy and healthy on arrival.
We could not believe how quickly he was off the plane and with his new family on the Gold Coast. He shall now have the wonderful life he truly deserves. He is extremely happy and has settled in really well. I'm sure he would send you a thousand licks of thanks himself, for the new life you have given him.
We shall always highly recommend Jetpets, we can't thank you enough. So wonderful, when a company really cares.
Kind Regards Rosemarie
Jet Pets moved Horace Free of Charge as part of a Pet Rescue
JULY 2008
BILL AND MOUSE the CATS
Erin,
Just emailing to let you know that the cats arrived safe and sound this morning. Shelley did a great job getting them down from Auckland so early. Thankyou for all your help. You really went out of your way for us and it's good to know the cats were being looked after by people who take such good care. I am very happy we got you to transport them.
Thankyou
Alicia Gibb
JUNE 2008
TOBY the SILKY TERRIER
Dear Jason,
We wanted to let you know how pleased we were with the service we received in having our family Dog, Toby, transported from Sydney to Winnipeg, Canada.
Everything went extremely smoothly with the customs and quarantine services in Winnipeg because of the thoroughness of your staff. Toby was in good shape and was really well cared for. We received very reassuring calls from Air Canada and World Pets in Vancouver when he arrived.
We continued to receive information all the way to Winnipeg where we found the Air Canada Cargo staff to be extremely caring and helpful. They delayed his departure from Vancouver as the facilities on the aircraft on his scheduled flight were not appropriate for a small dog.
We were extremely grateful that they were so thoughtful. Please thank the staff involved with Toby. Once again, Thank you for your company's commitment to the care of Toby
Steven and Cheryl