Customer Feedback

As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.

Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

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JUNE 2008

HENRY & CLAUDIA the DOGS

BRISBANE to BERKSHIRE, UK
Angus and Emily,

Just wanted to let you know that the cats have settled in amazingly quickly and seemed to have coped with the flight very well. Considering the eldest are 16, 15, and 13 years old, they have bounced back better than we do after a flight, and they were eating and relaxing very cheerfully last night.

Thanks for all your efficient work to make things run so smoothly. The collection and documentation was a breeze which was such a relief. Very grateful now they are here and safe!

Many thanks!

Kelly La Velle & Andrew Stevens (and of course Henry, Claudia, Kitten and Lucien).

JUNE 2008

BRIGID the CAT

MELBOURNE to JAPAN, ASIA
HI Emily,

We are at last online and I wanted to send you a note of thanks - Brigid was delivered to our new home in Nagoya yesterday curled up quietly in the back of the basket a little sorry for herself but in good health and extra cuddly! Thank you for the wonderful care she obviously received, at 14 years old you can imagine I was very worried but there was no need. Please pass on my thanks to all involved.

Warm regards,

Danielle Ruschena.

JUNE 2008

PUSS COUS the DOG

MELBOURNE to NEW ZEALAND, NEW ZEALAND
Hi Erin,

Just wanted to let you know Puss Cous arrived safe and sound. She was a bit unsettled at first but she is loving her new home now and really settling in. Although I think she is finding it pretty cold - every time she makes a break for the outdoors she has one feel of the cool breeze and comes running straight back in again! And she is very snuggly at night and burries herself under the blankets, its very cute!

Thanks again for all your help.

Kind regards,
Jo

JUNE 2008

BORIS the GORDON SETTER

MELBOURNE to RUSSIA, EUROPE

Boris already well mastered at home and feels the owner. He has a very good contact with Kurt, they played a lot together.

I am very pleased that Boris has done such a long way from Australia to Russia. So, I very glad that he had received no stress and feels very comfortable. We love him very, is a wonderful puppy. I am happy with his type, nature, temperament.

From Julia in Russia.

MAY 2008

MOJO the PUG

MELBOURNE to LONDON, UK

Dear Emily,
A belated email to let you know that Mojo arrived in London safe and sound! We're so happy to have our canine companion with us and we feel that we owe you & the Jetpets team a huge thank-you for making his transportation possible.
We had a loving reunion at the Animal Reception Centre and from the moment we collected our little rogue, the family picture was complete once again. Since then, Mojo has adapted and settled into the London lifestyle seamlessly!!
Warm regards, Suzi