Customer Feedback

MAY 2014

Ned the DOG

Hi Chelsea Apologies for not contacting you sooner to let you know that Ned has happily settled back in NZ! He is loving life on the farm with Pete's brother and as you can see from the pic has been meeting some of the locals. I think it was a little daunting at first for our city boy from Perth but his new family love him to bits and he is very happy. Once again, thank you so much to you and the team at Jet Pets for making Ned's big move so easy and stress free for us. Kind regards Caroline, Pete and Ned

MAY 2014

Andre and Tess the DOG

Dear Danielle, Meant to send an e-mail of thanks ages ago - but we have been pretty busy what with settling in to our new city. You organised for our cats Tess and Andre to fly from Perth, Australia to Paris in October 2014. While we have had to get used to french terminology such as 'la puce electronique' (cat microchip), and the cats have had to learn to 'miauler' the french way, we are all now very settled. Thankyou to Danielle and JetPets for making this possible! Kind regards, Gareth & Helen, Tess & Andre

MAY 2014

Mr Stewie the Golden Retriever

Hi Nikkie! I do hope all is well. Just wanting to pass on an update in regards to Mr Stewie bottom. He is doing exceptionally well after his flight from Mel to Man. He is loving the country and farm lifestyle here in Cheshire. The English do adore him. Though I must say he is somewhat more clingy to me than usual, this may be due him thinking that I'm going to leave him again. 🙂 The whole Jet Pets process was wonderful and very simple. The staff have been awesome with reassuring me the whole time. On pickup Pets on Jets were also very lovely, picking him up was so easy. Stewies crate was suprisingly mega spacious. I didn't know that two large buckets of water were attached to the inside of the crate door . That was brilliant as he would've been hydrated the whole way :). It was also very pleasing knowing that Stewie flew on Emirates Airline. Being cabin crew for Emirates, I know how meticulous and organised they are. I felt he was in great hands. All in all, JetPets have been beyond great and you Nikkie, thank you for being so prompt with emailing, reassuring me and really helping me out, thank you so much 🙂 Stewie also says thank you a million. I'm so proud of him enduring two long haul flights and not pooing in his crate. I've attached some photos of Stewie and our reunion. I'm grateful that I have my fat cuddle bear with me 🙂

MAY 2014

Kitty the CAT

Hi Danielle, Thank you so much for all of your help. Kitty made it to Auckland and is getting along nicely in his new house. I have been very happy with the services offered by Jetpets and will certainly be recommending you to friends in the future. Kind Regards,   Kim

APRIL 2014

Penelope the DOG

Hi Danielle,   Penelope is doing really well, much better than I expected. She has settled in and is eating and exploring all the new and wondrous smells of her new home. She was delivered yesterday and was so excited to see me, it was just lovely.   I'm attaching a photo it's not great but I snapped it yesterday when she finally relaxed enough to lay down and have a sleep! Everyone here loves her and I think she'll fit in well she's already learning Italian!   Thanks so much for everything.... I think JetPets and ReloCat did a great job.....the man who delivered her was delightful and obviously very concerned about her welfare.   You take care and all best to you and you little pups too.   Simone and Lady P.