Customer Feedback
As leaders in the pet transport industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives.
Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
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JANUARY 2012
the DOG
Hi Adam,
As Danielle's supervisor, I'd like you to know that she has been fantastic to deal with. My experience with Jet Pet and specifically Danielle has left me with a lasting impression of how customer service ought to be everywhere. She is a great advertisement for the company which is refreshing, because I thought real customer service was dead. Jet Pet gets my vote for customer service.
You might want to mention to her in jest that her taste in cars is disappointing and that the correct spelling is "Noob" and not "Newbie" lol.
Please thank her for me.
Kind Regards,
George
JANUARY 2012
the CHOCOLATE LAB
Hi ,
Just wanted to say BIG BIG BIG thank you. Last night (Monday) i received my lil choc lab puppy who travelled with Jetpets from Melbourne to Darwin. I have been trying to get a lab for about a year and felt like an expectant mother waiting at the airport. His accommodation was great and the price even better. Once again thank you very much and special thanks to Danielle Ward who i spoke to several times on the phone and was very helpful.
Thanks Jacqui
DECEMBER 2011
MITZI & DALL the DOG
Hi Maelani
Please find attached a few photos of the dogs,Jarawee and I at our home in Thailand.
I want to thank you and Jetpets for your very friendly service in transporting both dogs from Darwin to Thailand. Kitiya had the dogs transported from Bangkok Airport to our home in Kanchanaburi and she took care of customs and duty fees. As you can see the dogs think its heaven here with plenty of cats to chase. I would certainly recommend Jetpets to anybody wishing to transport their pets both Australia wide or overseas.
Thanks Again
Don & Jarawee